Omtaler (639)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 81 % av vurderingene er 5 stjerner
  • 10 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 3 % av vurderingene er 2 stjerner
  • 6 % av vurderingene er 1 stjerner
Redigert 23. desember 2020

I think a loyalty programme is REALLY something important to reward your customers. I really like this app and the customer service is awesome. The suport is really great and responding time is always very fast!

Dresses Boutique
Nederland
12 måneder bruker appen
LoyaltyLion svarte 11. juni 2020

Thanks for your review. We really appreciate your support. 😊

6. juni 2023

Great program so far! We had a few issues trying to customize our rewards page, but everyone on the Loyalty Lion team was helpful and responsive, especially Sammy. I'm excited to see the value this rewards program will bring to our store.

Spread The Love Foods
USA
12 måneder bruker appen
LoyaltyLion svarte 8. juni 2023

Thank you for your review! We will pass this feedback onto Sammy - We can’t wait to see great value this provides to your business too!

1. juli 2014

Have been using it for almost 2 months and still using it. What i like about this app is the layout is very neat and it is user-friendly for both seller and consumers. Great features and there's always improvements. Besides that, the staff is always very helpful and open to feedback for new enhancement. Furthermore, they do have plans (without limiting the features) which cater for small businesses. Thumbs up!

Roundeworld
Singapore
11 måneder bruker appen
30. juni 2018

love it, most cost effective solution on loyalty plans

Null Audio Studio
Singapore
11 måneder bruker appen
19. oktober 2018

Tried other apps and shopped around, absolutely love this app the Best!! It does everything perfectly, it's so easy to set up an it integrates with my other apps well.

50 Shades "Boxed Secrets"
USA
11 måneder bruker appen
12. mai 2020

I installed this app about 7/8 months ago. It was very easy to use, and I've been able to tailor my needs. It also has a lot more to offer, that I hope to utilise, as my business grows. My main positive though is, the customer service is FANTASTIC. I have contacted them twice with a query. Once BEFORE i was a customer and once recently. Both occasions happened to be bank holiday weekends. Not expecting an answer until 3 or 4 days later, I got an answer BOTH times within 24 hours. Cannot recommend them highly enough and I'm looking forward to utilising the app more in the future.

Pop In Candy
Storbritannia
11 måneder bruker appen
LoyaltyLion svarte 11. juni 2020

Thanks for sharing your feedback and we are glad to hear you have found our app easy to use and customizable. I'm also very happy to hear about your experiences with our support team, I will be sharing your kinds words internally. 💜

24. september 2020

Great app and Hannah was a brilliant help when I had to remove it! I no longer need it so this is my only reason for removing. Really great app and wonderful customer service! Highly recommend!

Emily Hare
Storbritannia
11 måneder bruker appen
LoyaltyLion svarte 23. oktober 2020

We are really sorry to see you go! But I will forward your kind comments onto Hannah and the rest of the team 😀 Wishing you all the best for the future 💜

Redigert 26. juli 2021

We just did a points migration to a new Loyalty Lion site, and Sia was fantastic! Very thorough answers back with Loyalty Lion documentation as well as help with executing. Thank you, Sia! I've been wildly impressed by the onboarding and support offered by the Loyalty Lion crew. In addition to fantastic initial onboarding (filled with checklists, links to resources and examples, etc), their follow up calls months later are so helpful. In almost every Loyalty Lion call I have had, the agent has come prepared with slides filled with recommendations specifically for our company and customers based on what they see when looking at our account. Ellie and Daniel are fantastic!

MilkRun
USA
11 måneder bruker appen
LoyaltyLion svarte 14. januar 2021

Thank you so much for your kind words about LoyaltyLion and our team! We are so happy to hear that you are loving the Support we provide 😀. I will pass your comments on to Ellie, Daniel and the rest of the team💫

4. april 2023

Our onboarding manager Luana Stoica has been very accommodating throughout our setup process. We encountered some difficulties along the way, but Luana always came through with helpful tips and guided us through everything. We just launched the program, so we'll see how it goes but so far, so good.

CircuitMess
Kroatia
11 måneder bruker appen
LoyaltyLion svarte 17. april 2023

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience and overcoming any challenges. Thank you for giving us the chance to partner with you.

10. august 2022

LoyaltyLion has been a great platform for us. The interface is user-friendly, and the tech stack integrations have helped us to to launch an omni-channel loyalty program! The customer service is always fast, friendly, and extremely helpful :)

Hillberg & Berk
Canada
11 måneder bruker appen
LoyaltyLion svarte 22. august 2022

Thank you so much for your review! I am so glad to hear that LoyaltyLion is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.