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We’ve had a great experience working with LoyaltyLion for our Rewards program for the last two years. As a beauty retailer on Shopify, LL was extremely easy to set up. It gave us the flexibility to create a compelling program unique to our business, design a Rewards landing page that was customized for our brand, and helped us drive repeat purchase and grow CLTV - all with minimal lift from our engineering team.
After evaluating multiple platforms, we chose LL because of their singular focus on providing best-in-class loyalty programs (vs. others where loyalty is one of many offerings), complete feature set, set up tools that allowed marketing/non-technical people to do the heavy lifting to get the program up and running, and Klaviyo integration that made it easy to trigger emails and drive engagement through our program throughout the customer journey.
Our onboarding point person, Luana, was awesome and helped us get to the exact implementation we were looking for and launch on time to meet our goals. Their landing page builder was great because we were able to quickly set up a V1 rewards page and launch the program.
Our customers love the program and it’s super easy for them to redeem points. LL has been very easy to maintain and report on, giving us a fun way to engage with our best customers and drive additional revenue. When we need help the team is always responsive and kind.
LL has been a great partner for us! Highly recommended.
Thank you for taking the time to share such a positive review! We are delighted to hear that you are happy with your loyalty program and the support you have received from Luana, whilst your customers enjoy redeeming their points on the platform!
Been using it for several months and has worked well for us, just make sure names or emails are spelled exactly like they are written including punctuation or it won't grab them under members :)
This app has been fantastic so far, you really need to grab it while it is being promised for $19.95 a month forever for shopify customers.
Their customer service replies are superb and I am more than willing to wait anxiously for the facebook functionality and other features.
There is a little question mark? at the bottom left of the app where you can contact support - it lets you vote on ideas to come - very clean and fun interface
This page here http://feedback.loyaltylion.com/forums/217155-feature-requests also shows the requested features and their progress.
I highly recommend these guys.
Was amazing how fast we were able to get our loyalty program implemented on the site and James was a pleasure to deal with. Also love how customizable everything is.
Thank you for taking the time to leave us this lovely review! We are so pleased that you love our customisation features and onboarding process 😀I pass on your kind words to James and the rest of the LoyaltyLion team🦁
Loyalty Lion is very easy to use and Hannah is a fantastic success manager. Very dedicated, always there when you need her and our review calls are helpful and very insightful.
Thank you for your positive feedback, we are happy to hear Hannah is offering you all the support and guidance you need!
Loyalty Lion Rewards and Referrals solved our refferal issues since it is a totally customizable solution. You can configure Loyalty program the way you need for your business. And quite important, Loyalty Lion allows you to send them your customer list and all time amount spent so the loyalty program can be retroactive.
Seamless onboarding from Jonny and a very intuitive platform to use. Looking forward to seeing some great results!
Your review made our day! We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy using LoyaltyLion and found the platform easy to use. We couldn’t provide the service that we do without great customers like you! Thanks for choosing us to deliver Loyalty to your customers, we can’t wait to help you again!
Onboarding was great and easy. We set it up for all our 6 websites.
We are at the beginning of our journey together but we see some customers already signing in
Thanks so much for your review, we love getting feedback about our product and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.
Great loyalty app, easy to use.
The onboarding process was so smooth. I was given action items and we will be able to launch our Loyalty Program in no time. I truly think this program will generate a lot of revenue and keep our VIPs super engaged.
Thank you for taking the time to leave us a review 💜 We're so pleased to hear that you had such a positive onboarding experience with us!