Recenzje (629)
Zawęź
-
Według oceny
We needed a seamless integration looking at loyalty reward options for our customer site with Limited Run Games. Their account and support team was on point helping with integration, coaching, and general correspondence.
Ultimately, we decided a loyalty program for our site our customer base was ideal at the time- but that didn't reflect at all on the quality of their platform as we feel it was top notch and very easy to use.
If we decide to go back to one- we would certainly come back to Loyalty Lion. Would definitely recommend : )
I have just completed setting this up for my store www.FanExtras.com and the setup wizard was seamless, it took me step by step and included many screen shots in order for me to easily and quickly setup Loyalty Lion.
Huge thank you to Vicky for the white gloves service and support in getting me and the rest of the team up to speed on the newest features and capabilities of the platform. We're excited to roll out a couple touches to stimulate program enrollment and reward usage.
Thank you for taking the time to leave us a 5* review. We are thrilled to hear that you received all the support you needed from Vicky, and we look forward to hearing the positive results you achieved following her advice!
We have recently started using Loyalty Lion. Really impressed with the fast and professional help we have had from your support team!
Our onboarding process was well organized and we had a good start with the program. In case of any quesions we get quick and competent support. LoyaltyLion is easy to use and I also find the help articles very detailed and helpful.
Great experience, great tool, great people. Easy onboarding process with knowledgeable reps and easy to use interface. Will require an HTML skills to update automatic emails, but if you're engaging customers through email already you'll be fine. 5/5, would use again.
Thanks for the kind words - glad you were able to get up and running easily. Good luck with the program!
Libby was very helpful through the whole onboarding process, with prompt replies to any questions we had during the setup even with the large time difference !
We have just launched so havent seen huge results as of yet but very excited to see where we end up with a couple more tweaks to the program, everything looks promising so far. Good amount of intergrations to work with.
Thank you for taking the time to leave us a review. We look forward to hearing the positive impact the loyalty program has on your business, and we're always here to help with any further questions you might have!
Our Account Manager, Hannah, has just conducted a thorough QBR - outlining performance since launching the programme and ways we can improve our success. I look forward to seeing performance ramp up over the coming months when we move into our second quarter, and see the impact the programme has on LTV.
Thank you for taking the time to share your feedback. We are happy to hear that Hannah has provided you with meaningful insights and advice, and we look forward to seeing the positive impact this will have on the performance of your loyalty program.
Good app to engage a community. The free plan offers points to customers after purchase, for visiting your site and for creating an account. This is enough to start building customer loyalty in the first place. Then there are many possibilities to improve the program by paying and I think the costs can be amortized very quickly depending on the strategy. Very easy to use app. Responsive and very pleasant customer service. Thank you Hannah.
Thank you for taking the time to leave us this lovely review! We are so happy that you are making the most of LoyaltyLion 🦁 I will pass on your kind comments to Hannah and the rest of the team💜
Very happy with Loyalty Lion! Set-up and installation was super easy! The Loyalty Lion staff are very responsive and easy to work with. App is easy to manage and our customers love it.