Ogólna ocena
4,6
Liczba recenzji z daną oceną
  • 80% ocen to oceny z 5 gwiazdkami
  • 10% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 3% ocen to oceny z 2 gwiazdkami
  • 7% ocen to oceny z 1 gwiazdkami
9 grudzień 2022

We are still in the onboarding process but are very happy with Loyalty Lion thus far. Jonny has been very helpful and super flexible in scheduling to ensure that all our needs are met and questions answered.

Goldfaden MD
Stany Zjednoczone
24 dni korzystania z aplikacji
LoyaltyLion odpowiedział(a) 14 grudzień 2022

We are so happy that you enjoyed your experience with our onboarding team! We appreciate the great review and look forward to continuing our relationship.

Edytowano 12 luty 2017

Update: They made it so you can update the users Tiers. AMAZING! Just please make it possible where we can edit a customer's email address and you would be the perfect fit! (Also a Zapier would be a great option)

I have no idea what these people are talking about as far as bad reviews are concerned. There is only 2 issues worth mentioning but NOT worth not going with them. The issue that you cant LINK them to the pop up (most all others do but you can link to a website its div'd in - so its ok) and the biggest one for me is you cannot edit the group the person is in or tier but this seems like this is coming in time. Couple little tweaks here and there (fixing what it says on the referral screen so they see what their reward is for doing it). THEIR CSS customization alone is worth $500 a month! A+

Now neither of those persuade me from going anywhere else. For multiple location, and multiple accounts THIS is the answer. And they replace online as well so its an all in one solution. The pricing isnt bad either when you factor in WHAT you would pay for for 2 different platforms cause nothing else links the 2 together. Appcard is a HUGE rip off, HUGE. These guys do everything they do plus a lot more. Sweet-tooth is very selective on what they implement; and even then its nothing worth going to them over these guys. All the competition base it off of HOW many customers while LL bases it off of how many ORDERS. Just an amazing platform and would def recommend to anyone looking for a great all in one.

Vapel1fe
Kanada
Około rok korzystania z aplikacji
30 lipiec 2014

I love this app, better than the S loyalty system. One major reason is this app can be totally customized and internationalized. Also the whole design is more comprehensive.

A function missing in this app is the importing function. But their is very responsive, and they promise they are working on imputing function.

UNature合粹嚴選
Tajwan
Około rok korzystania z aplikacji
Edytowano 19 maj 2018

Have been with this app for 2 years. Function wise, it is very good, very handy with a lot of power functions and very stale, did not see any issue so far. The only thing i have to complaint is the pricing. The small business bundle is 159, I dont believe it is affordable for most of the SME, though they do offer to purchase by module, but compare to other app, it still seems too high. Guess this app is to design with luxury for enterprise:)

The Cute Baby
Nowa Zelandia
Ponad rok korzystania z aplikacji
LoyaltyLion odpowiedział(a) 9 kwiecień 2019

Hi there, thank you for your feedback! Sorry to hear that you feel our pricing is not affordable for SME's. We'd love to advise you on how you could set up the program so it fits your budget! Feel free to get in contact with us at support@loyaltylion.com and we can advise you on our most successful enhancements on our free plan.

17 listopad 2016

Best app we've purchases yet! Our customers love it and it's SO user friendly. Amazing customer service too! They're always there to help & check in often, as well.

Eastcoast Lifestyle
Kanada
Około rok korzystania z aplikacji
11 grudzień 2017

We are yet to launch the app on our site but setting up the referral part has been fairly simple. We have had a lot of correspondence with LoyaltyLion via their online chat, specifically with Lottie, and their customer service so far has been excellent. Their responses and actions have been fast - so far so good!

Tigga Towers
Wielka Brytania
22 dni korzystania z aplikacji
Edytowano 1 sierpień 2023

Updated Review: We had a few hiccups at the beginning but these guys were able to turn it around. We are on our way to better performance for our Loyalty Program but we are not at 5 stars yet. Will update in a few weeks after the new improvements have been implemented.

In Our Opinion, switching to Loyalty Lion has been a disaster. So far so bad. We've had Loyalty Lion for about nine months it really hasn't delivered for us. We did get help from the team to set it up, but after that, it's been completely lackluster. We see very few people joining the program and very few redemptions as well. Referrals have been so low that they are almost non-existent and in loyalty purchases, we are seeing a huge drop which is so big that we even feel shame to admit it.

We were using Smile.IO before that had its limitations in our opinion, but it was definitely performing better for us for half the price. We can't honestly recommend them.

Tropical Fruit Box
Stany Zjednoczone
Około rok korzystania z aplikacji
LoyaltyLion odpowiedział(a) 31 marzec 2023

Thank you for taking the time to share your feedback with us. I’m sorry to hear that your experience hasn’t met your expectations on this occasion. We are always there to help our customers.

We've located your details and we're getting in touch now to solve any issues you may have.

18 październik 2016

Pain free installation. Cant wait to see how LL works for my online store!

Sundance Cosmetics
Stany Zjednoczone
22 dni korzystania z aplikacji
7 grudzień 2022

Seamless integration so far, our onboarding manager Jonny has been very helpful and the demo calls were very insightful. Super easy to set up and it's an easy way to make some loyalty wins with customers :)

Roastworks
Wielka Brytania
22 dni korzystania z aplikacji
LoyaltyLion odpowiedział(a) 14 grudzień 2022

Thank you, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

Edytowano 18 wrzesień 2016

Very easy to install/use. The walk-through is flawless! I believe LoyaltyLion is going to boost my sales significantly! Who doesn't love to earn points?

Update: I have heard some great feedback from my customers. They really like that I can offer this to them. Thank you LL :)

J S Graphics
Stany Zjednoczone
22 dni korzystania z aplikacji