LoyaltyLion Rewards & Referral

I wanted to love this app but it didn’t work well for us in the long run. We used it for one year. What I loved about it was the customer engagement and buy-in. Customers LOVED getting points for purchases. What I didn't love was partially a limitation of Shopify -- you may only use one discount per cart -- and that meant our customers couldn't combine discounts. Apparently that's not a problem if you're on a Shopify PLUS plan, which we are not. I have seen great strides made during the last year improving the app and making it easier to use and faster to use. If we were a larger company I think we'd be lifelong users of this app.

We just added this program to our account and are excited to see the benefits.
It was simple to understand and install. So far we recommend this Loyalty program.

Very easy to use and customize! Love the premium features but its only free for 14days. Hopefully, Loyalty Lion can release more features for the free users to help us scale up our business! I wouldn't mind paying for premium if I could achieve 400 orders and up monthly :D

Whilst we didn't have the best onboarding experience with Loyalty Lion, our customer relations manager Hannah has been amazing with helping us optimise our loyalty programme, responding promptly to any queries or concerns we have and finding a solution and scheduling regular calls to run through our progress with LL.

Thank you Hannah!

People do like the fact they get discounts for shopping with you. Loyalty Lions does this fairly well. The only criticism that I could provide is its a bit slow to provide the information at the Point of Sale. Otherwise it works well and the customers love it.

We tried the app but it did not work for us. Support is great- Always available. FYI- emails cannot come from your server and the back end - needed a lot of code work - to make it pretty you need a developer.

So far so good, I would prefer the option to have i not in a modal popup which is why it's only 4 stars, otherwise it's perfect.

Loyalty Lion is very easy to use, you can have a loyalty program up and running in a matter of minutes. It has all the basics you may expect a loyalty program to have and automatic emails. You can also grant/remove points manually to micro-manage your most loyal customers. The only complaint I may have is that the customization options are best at the most premium paid levels. Also if you have a multi-language website you need to pay for multiple instances of the app, so for French-Canadian websites, the subscription cost is twice as much.

Great features but email enchantment is really expensive...... Maybe if there would be few price points depending of the size of email database.... Just a thought. If there would be a cheaper option for small, start up business I would sign up but at start up phase it is just too expensive.

Great app to use for those companies wanting to increase customer return rate! Email integration with Klaviyo is a bit tricky and more documentation around this would be great..