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Update: love the new custom reward types - I can literally offer anything as a reward! Super cool!!
Great app, very easy to set-up, it is so good I wanted to review it twice :)
Perfect for engaging customers, bringing them back and keeping them happy with rewards. Customers actively help you promote your products through their social networks which is great for building brand awareness and increasing sales. An essential app for anyone on the Shopify network. The support is fantastic too.
Thank you for your review! We wish you all the success with LoyaltyLion! :)
Sathiya was super helpful and informative - thank you! Appreciate the quick responses and knowledge of the platform.
This is great news! Thank you for your review - we will pass this onto Sathiya directly
We continue to have success with this rewards platform. Recently, we've really ramped up our usage of the offerings and continue to have our needs met and then some. The team and our account manager are very responsive, friendly and helpful. Our account manager (Vicky) has really helped push us forward to use more functions within the platform and expand our program. She's great!
Thank you for your great review! We will pass your feedback directly on to Ellie and the team.
Our main reason for going w/this app over some of the others available was the analytics/reports feature. That part of the program is essential. Price is great. Easy install and set-up. We were able to have a simple rewards program up and running quickly. User friendly walk-through for creating bulk coupon codes as well. Responsive design is clean and non-intrusive to the mobile shopper. Love that you can customize the color scheme to go with your store colors. Heard there is a reviews integration in the future - definitely looking forward to that!
Had several communications with the customer support team over the course of our first week and they were SUPER helpful, quick to respond and always cheerful (even when it was my mistake!).
Definitely recommend if you are looking for an easy-to-run (for you) and easy-to-use (for customer) loyalty program.
~Amanda @DermaHut
We have used Loyalty Lion for many years and are very happy with the outcomes. Super thankful for the great customer service provided by our CSM Hannah.
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
great support
good app
has been of great benefit to our business and activity
easy to use
We are happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!
Loyalty Lion made it super easy to kickstart our loyalty program! Setting up our loyalty program was super simple, even for beginners. We've noticed a significant improvement in customer retention since we started. The customizable rewards keep our customers coming back, and the user-friendly interface makes it a breeze to manage.
We have now been with Loyalty Lion for 5+ years, our Account manager Vicky is always super helpful and knowledgeable about how we can grow and improve the service.
Looking forward to what is to come this year!
Hi Never Fully Dressed,
Thank you for the review! It is great to hear about your onboarding experience and I will be sure to forward your kind words to the Customer Success team.
Thanks,
Caitlin
Hannah and Ellie were so helpful in onboarding our new team. While this was not our first walkthrough, they spared no detail and went above and beyond in suggesting ways we could improve our current set-up.
Thank you so much for taking the time to leave us this lovely review, I'll make sure to pass on your kind words to Hannah, Ellie, and the LoyaltyLion team!🦁💜
This app works great! Customer support is amazing and we have no issues whatsoever! Highly recommended!
Thank you for leaving us a review! 💜 We are really happy to hear you're enjoying the app and I'll pass on your lovely words to our Support team.