Classificação geral
4,6
Número por nível de avaliação
  • 80% das avaliações são de 5 estrelas
  • 10% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
12 de novembro de 2020

I have used Smile, Swell (Yotpo) and now Loyalty Lion for our brand loyalty program. All work well, with the feature sets between the three being more or less equal and accomplishing the same purposes. That being said, my experience as a business owner has been incredible with Loyalty Lion. From demo to onboarding, the entire experience has been first class. I need someone to be involved with our program, and Sophie has done an excellent job of helping us get up and running, checking in regularly, and even doing much of the heavy lifting to get us launched. I highly recommend Loyalty Lion based on that experience alone!

Roma Designer Jewelry (RDJ, LLC)
Estados Unidos
Mais de 2 anos usando o app
LoyaltyLion deixou uma resposta 16 de novembro de 2020

Thank you so much for your kind words about LoyaltyLion and your onboarding manager Sophie. We're very happy that you chose LoyaltyLion and it is great to hear that you have found your experience 'first class'! 🦁
I will be sharing your lovely feedback with the team internally 💜

29 de novembro de 2017

Great app and very friendly support. I would highly recommend it.

Ottolube
Reino Unido
Mais de 2 anos usando o app
1 de setembro de 2016

Amazing simple to use app. Ran into some problems in the beginning but customer service was really good and got the problem fixed within hours. Amazing Program!

Princess Avenue
Canadá
Mais de 2 anos usando o app
16 de novembro de 2018

Great instant feedback on any issues. The ability export at risk customers for marketing use is incredible.

Beyond Retro
Reino Unido
Mais de 2 anos usando o app
16 de março de 2023

We've been having a great experience with LoyaltyLion with the guidance of Hannah Yaffe. She's been providing us with amazing support and feedback to all our program needs. In addition, Hannah is a lovely person to work with. She's incredibly kind and positive and has been giving us valuable help on imporving and relaunching our current loyalty program.

ALOHAS
Espanha
Mais de 2 anos usando o app
LoyaltyLion deixou uma resposta 16 de março de 2023

Thank you so much for you feedback and we couldn't have said it better about Hannah ourselves! We will be sure to pass along your wonderful feedback to the team. We are so glad to hear you're getting the support for you program and we are so excited to help you see it grow!

3 de julho de 2019

Are you looking for Reward & Refferal program and not sure what to pick? If you are serious about your business, Loyalty lion will for sure suit all of your needs. Also this is something that weighs heavy. They give you the option of having the same loyalty program on multiple websites even with different languages with one account. you get CSM on early tiers which is awesome, there is so much value in having someone in your corner helping you with all the details and issues that may come up. I was in your footsteps once so I completely understand the hard decision you are facing so Think Long term and choose wisely!

Brandson Iceland
Islândia
Mais de 2 anos usando o app
LoyaltyLion deixou uma resposta 9 de julho de 2019

Thanks for the feedback! Pleased to hear you're having success with our multi-site and multi-language functionality :)

22 de fevereiro de 2022

Llevamos muchísimo tiempo usando esta plataforma y nos ha servido bastante, el soporte es excelente, te solucionan rápidamente las dudas.

Vuelo 420
México
Mais de 2 anos usando o app
25 de agosto de 2016

Love it! Great support and quick to answer your questions! So easy to use~

Haggled Jewellery
Austrália
Mais de 2 anos usando o app
Data de edição: 26 de julho de 2021

We just did a points migration to a new Loyalty Lion site, and Sia was fantastic! Very thorough answers back with Loyalty Lion documentation as well as help with executing. Thank you, Sia! I've been wildly impressed by the onboarding and support offered by the Loyalty Lion crew. In addition to fantastic initial onboarding (filled with checklists, links to resources and examples, etc), their follow up calls months later are so helpful. In almost every Loyalty Lion call I have had, the agent has come prepared with slides filled with recommendations specifically for our company and customers based on what they see when looking at our account. Ellie and Daniel are fantastic!

MilkRun
Estados Unidos
Mais de 2 anos usando o app
LoyaltyLion deixou uma resposta 14 de janeiro de 2021

Thank you so much for your kind words about LoyaltyLion and our team! We are so happy to hear that you are loving the Support we provide 😀. I will pass your comments on to Ellie, Daniel and the rest of the team💫

28 de novembro de 2017

So far so good! I like the interface, and the well thought out logic behind the rules. And the most important thing - intelligent, thoughtful and accommodating support!

Chocorush
Estados Unidos
Mais de 2 anos usando o app