Avaliações (624)

Classificação geral
4,6
Número por nível de avaliação
  • 80% das avaliações são de 5 estrelas
  • 10% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
16 de novembro de 2023

Hannah has been amazing as our CSM. She listens to our needs and makes sure to give recommendations. LL tech support is fast to respond to issues and the platform is very easy to use.

KAGED
Estados Unidos
Quase 3 anos usando o app
LoyaltyLion deixou uma resposta 20 de novembro de 2023

Thank you for your review, we are delighted to hear you are happy with the continuous support you receive from Hannah and that you find the platform easy to use!

23 de outubro de 2016

Set up was very easy! I was able to customize to match our site's theme. So far very pleased and am very excited to have this rolled out for our customers!

-Minted Method Shop

Minted Method Shop
Estados Unidos
Quase 5 anos usando o app
21 de novembro de 2023

Our Onboarding Reps, Jonathan and Jason, were quick, responsive and provided great insights on how to succesfully launch our program.

RevitalTrax Deutschland
Países Baixos
Aproximadamente 2 meses usando o app
LoyaltyLion deixou uma resposta 22 de novembro de 2023

Thank you for your feedback, we're glad to hear that you had a smooth onboarding experience and that you were happy with the support you received from Jonathan and Jason!

Data de edição: 4 de março de 2020

Terrible support. Constant user issues and no one ever gives me a straight answer or are they even easy to get in touch with. Plus, the integrations they say they have are actually quite limited, and most require additional payment tier to use.

Safari Ltd®
Estados Unidos
Mais de 3 anos usando o app
LoyaltyLion deixou uma resposta 11 de março de 2020

Hi Safari Ltd,

A member of our support team has reached out to help - we'd love to resolve these points with you.

Thanks

23 de maio de 2023

Great Service from First Contact to Launch. Jonathan was with us for each step of the onboarding and responded thoroughly to the many enquiries we had prior to launch. The app is intuitive and easy to use, while the Analytics are a big plus that will allow us to bring our Loyalty game to the next level. Recommended !

hemproutine.it
Alemanha
Aproximadamente 2 meses usando o app
LoyaltyLion deixou uma resposta 25 de maio de 2023

Thank you for your review! We will pass your comments onto Jonathan directly! Please let us know if we can support in any other way

16 de setembro de 2014

Definitely a great app for customer loyalty and retention. Their customer support is great and very responsive, always returning your emails and try to do their best to resolve your issues. Although you already can find the core features which you might expect from a loyalty program, they are keen on developing new functionalities for the app. Plus this is the only loyalty app on the market which supports modifying and translating every bit of information in your customer-facing interface of the program. I can't recommend it more.

Apijel
Turquia
Aproximadamente 2 meses usando o app
Data de edição: 23 de janeiro de 2023

This service is an awesome way to grow your customer base and a fabulous and easy way to retain your existing customers. The customizability of Loyalty Lion is why we chose them.
It is not the most self-explanatory if you intend to customize a lot.
Omar and Jonny were both very nice and great to work with. The onboarding process could have been a bit smoother, i.e. getting answers from the team sometimes took longer than expected.
However, our experience with the team was highly customized and we are really excited to see our growth using Loyalty Lion.

Health By Principle
Estados Unidos
Aproximadamente 2 meses usando o app
LoyaltyLion deixou uma resposta 24 de janeiro de 2023

Thank you so much for your detailed and thoughtful feedback. Trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at LoyaltyLion. We sincerely thank you for taking the time to share your thoughts with us and we look forward to continuing to help you provide Loyalty to all of your buyers!

12 de abril de 2018

It makes what it says. Super cool program to engage with my clients

Wash Comics
Espanha
Mais de 4 anos usando o app
5 de junho de 2023

Libby was helpful during onboarding, and we are excited to see how the program performs. There is very detailed documentation for all stages of the set up too.

Dalstrong
Estados Unidos
Aproximadamente 2 meses usando o app
LoyaltyLion deixou uma resposta 8 de junho de 2023

Thank you for your great feedback! We will pass this onto Libby directly..

18 de novembro de 2019

The team is great to work with and the app functions as it should in the loyalty space. You won't have any trouble working with the Loyalty Lion team!

Goose Creek Candle
Estados Unidos
Aproximadamente 2 meses usando o app