Avaliações (639)

Classificação geral
4,7
Número por nível de avaliação
  • 81% das avaliações são de 5 estrelas
  • 10% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
31 de janeiro de 2023

Overall it is a nice platform. The only rewards program that gives you a DTC & B2B option in 1 program. The onboarding process was a little tricky as our onboarding manager was several time zones away from us.

Ascent Protein
Estados Unidos
Mais de 1 ano usando o app
LoyaltyLion deixou uma resposta 1 de fevereiro de 2023

We are so happy to hear your program is working great for both your direct customers and B2B clients.

Sorry to hear that the Onboarding was a bit tricky due to time zone differences. This is something we are actively working to improve.

If you have any other suggestions, we would love to hear them. You can contact us at support@loyaltylion.com. Thank you again, and we look forward to continuing your Loyalty journey!

5 de dezembro de 2020

LL has increased our sales a lot, it still has some issues needs to be solved, but overall the system is very helpful. support team are great.

Daniella Lehavi
Israel
Mais de 1 ano usando o app
LoyaltyLion deixou uma resposta 14 de dezembro de 2020

Thank you for taking time to leave us a review! We're so happy to have had a positive impact on your sales 😊 I'll be sure to pass your lovely feedback on to our Support team!

6 de fevereiro de 2019

Awesome app! Used it for 3 years on Lightspeed and now on Shopify! Would recommend it to everyone!

Shout out to the LL team! Keep up the good work

Constyle
Países Baixos
30 dias usando o app
22 de julho de 2015

Must thank Dave.. Very helpful.. Solve my problems instantly. if you guys want to run a loyalty program..Loyalty lion is your first choice..

Voucherdelas
Malásia
29 dias usando o app
7 de fevereiro de 2024

We were using LoyaltyLion for 2 years. One day out of nowhere they decided to 2x our price. No communication, just updating our billing price to twice what it was. After using them 2 years, they have had zero improvements besides finally updating their UI. No new integrations. The only new tool they added was "Flows" and its behind a paywall. I would recommend you look into other companies who dont have shady practices like raising your price out of nowhere. I highly recommend Toki (buildwithtoki.com) as an alternative.

plug
Estados Unidos
Mais de 1 ano usando o app
LoyaltyLion deixou uma resposta 14 de fevereiro de 2024

Thank you for taking the time to leave us feedback. We never want to feel like you’re not receiving a good level of service. Our VP has been in touch with you to share our terms and conditions and links to relevant information - we are waiting to hear back from you on this and are keen to resolve your concerns so please do get back in touch with us directly.

25 de outubro de 2023

Found Loyalty Lion very easy to integrate and use - and allows for a lot of customisation where requested. Jonny and Jason were incredibly helpful and responsive, answering many of my questions and being available for support whenever needed!

Lisa Eldridge
Estados Unidos
29 dias usando o app
LoyaltyLion deixou uma resposta 30 de outubro de 2023

Thank you for your feedback, we are thrilled to hear you are delighted both with the ease of use of our program and the support you received from Jonny and Jason!

19 de novembro de 2018

Was excited when we started using this, but then it does not offer what we did compared with its competitors. This is also getting so much spam accounts.

Furry Feline Creatives
Estados Unidos
Aproximadamente 2 anos usando o app
LoyaltyLion deixou uma resposta 9 de abril de 2019

Hi Furry Feline Creatives, sorry to hear that you are getting a lot of spam accounts. We do have some advice on avoiding these if this is still an issue? Feel free to get in contact at support@loyaltylion.com. We'd also love to know what future elements you'd like to see on LoyaltyLion, we are always looking for new ideas!

23 de novembro de 2022

Every team member has been so helpful at every step from answering questions at the very beginning to assisting with troubleshooting. The program is very easy to implement!

Baxter of California
Estados Unidos
28 dias usando o app
LoyaltyLion deixou uma resposta 30 de novembro de 2022

We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

10 de setembro de 2018

Great app as it helps customer to shop ans buy more

The interesting about it is complete and fully packed

JackhammerKL
Malásia
27 dias usando o app
16 de janeiro de 2023

Joshua was amazing during our onboarding process, very helpful - thank you so much for the great service

OMNI PET LTD
Reino Unido
26 dias usando o app
LoyaltyLion deixou uma resposta 17 de janeiro de 2023

It’s great to hear that you had a positive onboarding experience with getting your program set up and launched. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.