LoyaltyLion Rewards & Referral

We are very happy with Loyalty Lion, as it provides a wide range of easily integrated features to engage and foster customer loyalty. The programme is generally very user-friendly, especially when it comes to customer management or setting up rules and rewards. Some areas for improvement include internal user management (currently, users can only be deactivated, not deleted), the set up of new ...

Onboarding with Jonny was great, he offered a lot of insight that helped us kick off a successful program and really customize the little things in a useful way. We are still early in the program but we have been impressed with the initial results.

Great app, we use it for our four stores to drive loyalty. It has great integrations with Klaviyo and flexibility for offering your customers loyalty programs to increase LTV

All experience was great, and it works perfectly with our shop. The internal employees are very friendly and helpful! I really recommend LoyaltyLion!

Very expensive app which does not do justice to the spend. It shows you how much the member spend, but it does not say anything about the costs you are putting in, so you really do not know if it paying off unless you do the detailed calculation yourself.

AND; worse of all -it is impossible to cancel! I try to cancel, get a error message on the page in the app several times, contact the support, ...

We've been shopping around for a suitable loyalty program for quite some time. While many programs offer great interfaces and great design options loyalty lion really convinced us with outstanding service right from the get-go. Response time was super quick, design options were as good as anywhere else, and the features are great. The onboarding was smooth and very supportive. We've received ...

Sent a help question on Tuesday 7th - Duraan replied on Wednesday giving me the help I needed. The direction he gave me was very easy to follow and led me directly to what I needed .... Thank you.
Only thing was there was no help readily available to answer my question for our senior management.

We just recently switched to Loyalty Lion to integrate our loyalty program with our subscription program. The app has robust functionality and meets our needs. Freya was very helpful during the onboarding process

Quick and effective customer service!
We have been with Loyalty Lion for a couple of years now but I would definitely say the best thing about it is that the customer service is quick and effective. The team will pick up on whatever is needed and will give you a fast response. Overall I would recommend them to any companies that need a solution for customer retention or lower costs in acquisition.

So far, so good! Libby was a terrific onboarding manager who helped us get everything set up with minimal fuss or issues. And thus far the software is working exactly as promised. Early signs indicate that it is improving our overall customer economics too!