Classificação geral
4,6
Número por nível de avaliação
  • 80% das avaliações são de 5 estrelas
  • 10% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
23 de outubro de 2023

We’ve had a great experience working with LoyaltyLion for our Rewards program for the last two years. As a beauty retailer on Shopify, LL was extremely easy to set up. It gave us the flexibility to create a compelling program unique to our business, design a Rewards landing page that was customized for our brand, and helped us drive repeat purchase and grow CLTV - all with minimal lift from our engineering team.

After evaluating multiple platforms, we chose LL because of their singular focus on providing best-in-class loyalty programs (vs. others where loyalty is one of many offerings), complete feature set, set up tools that allowed marketing/non-technical people to do the heavy lifting to get the program up and running, and Klaviyo integration that made it easy to trigger emails and drive engagement through our program throughout the customer journey.

Our onboarding point person, Luana, was awesome and helped us get to the exact implementation we were looking for and launch on time to meet our goals. Their landing page builder was great because we were able to quickly set up a V1 rewards page and launch the program.

Our customers love the program and it’s super easy for them to redeem points. LL has been very easy to maintain and report on, giving us a fun way to engage with our best customers and drive additional revenue. When we need help the team is always responsive and kind.

LL has been a great partner for us! Highly recommended.

NakedPoppy
Estados Unidos
Quase 2 anos usando o app
LoyaltyLion deixou uma resposta 30 de outubro de 2023

Thank you for taking the time to share such a positive review! We are delighted to hear that you are happy with your loyalty program and the support you have received from Luana, whilst your customers enjoy redeeming their points on the platform!

Data de edição: 3 de abril de 2024

We've only been with LL for a few months and can see a lot of interesting functionalities that are already increasing our sales. The integration with Shopify and Klaviyo is great and the customer service is superb.

Blue Banana Brand
Espanha
6 meses usando o app
LoyaltyLion deixou uma resposta 23 de janeiro de 2024

Thank you for taking the time to share your review. It’s great to hear how smooth the onboarding process with Jonathan has been and we look forward to seeing your program deliver value to you.

28 de novembro de 2023

I have had a really great experience with the Loyalty Lion team. We approached Loyalty Lion in October with the aim to get live before Black Friday, which was well and truly accomplished. Jonathan and James have been really helpful and quick to answer any questions, not matter how small.

Lorenzo Veratti
Reino Unido
Aproximadamente 1 mês usando o app
LoyaltyLion deixou uma resposta 23 de janeiro de 2024

Thank you for taking the time to share your review. We’re very happy to hear that you were able to get your program live in time for Black Friday and that Jonathan and James have been so helpful.

13 de dezembro de 2023

Great experience with LoyaltyLion, team is super reactive.

Happy Mammoth AU
Austrália
Mais de 3 anos usando o app
LoyaltyLion deixou uma resposta 23 de janeiro de 2024

Thank you for taking the time to share your review, our customer success team is always on hand to help!

23 de novembro de 2023

We just started working with LL, the onboarding process was easy and Sammy from the onboarding team was very helpful throughout the whole thing. He gave us personalised recommendations and ensured that the setup of our program matched our needs.

Serious Tissues
Reino Unido
5 meses usando o app
LoyaltyLion deixou uma resposta 23 de janeiro de 2024

Thank you for taking the time to share your positive review. We love to hear how helpful Sammy has been in creating a personalised program that matches your needs - we can’t wait to see its success!

23 de outubro de 2023

We worked with the Loyalty Lion team to launch our rewards program. we have been working with them for a year now and I am very happy with their support, education, and guidance. Jason and Luana have been a massive help to us. We had to navigate through our store's complicated systems to find a solution that made sense for our business. They were able to support us after hours when we launched due to our time difference and were very responsive to any issues or last-minute questions we had. I also wanted to mention they have an abundance of content for our design team to work with which helped massively.

© GreenPan Official Store
Estados Unidos
Mais de 1 ano usando o app
LoyaltyLion deixou uma resposta 30 de outubro de 2023

Thank you for your feedback! We are thrilled to hear you are happy with the continuous support and guidance you have received from both Jason and Luana, whilst also finding our available content useful!

17 de novembro de 2023

Loyalty Lion is very easy to use and Hannah is a fantastic success manager. Very dedicated, always there when you need her and our review calls are helpful and very insightful.

getvoila
Alemanha
Quase 2 anos usando o app
LoyaltyLion deixou uma resposta 20 de novembro de 2023

Thank you for your positive feedback, we are happy to hear Hannah is offering you all the support and guidance you need!

6 de setembro de 2023

We´ve been working with Loyaltylion app for a few years now and it has definitely helped us bring in more revenue. Our clients love to purchase knowing they will win points and have a discount for future purchases. The customer service is great and on our plan we count with a specialist that gives us new ideas and we can have monthly meetings to revise all the features and see if there is room for improvement.

VannaBeltGelv
Estados Unidos
Aproximadamente 6 anos usando o app
LoyaltyLion deixou uma resposta 17 de outubro de 2023

Thank you for your positive review. We are pleased to hear that you feel fully supported by our team, whilst your clients are enjoying using your loyalty program!

20 de novembro de 2023

Excellent app, perfect customer service. Highly recommended! The only thing I miss is localization in different languages.

Fearless® Official Website
Grécia
3 meses usando o app
LoyaltyLion deixou uma resposta 22 de novembro de 2023

Thank you for taking the time to share your review, our fabulous customer support team is always here to help!

21 de novembro de 2023

Our Onboarding Reps, Jonathan and Jason, were quick, responsive and provided great insights on how to succesfully launch our program.

RevitalTrax Deutschland
Países Baixos
Aproximadamente 2 meses usando o app
LoyaltyLion deixou uma resposta 22 de novembro de 2023

Thank you for your feedback, we're glad to hear that you had a smooth onboarding experience and that you were happy with the support you received from Jonathan and Jason!