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So far, so good! Libby was a terrific onboarding manager who helped us get everything set up with minimal fuss or issues. And thus far the software is working exactly as promised. Early signs indicate that it is improving our overall customer economics too!
Thanks so much for taking the time to leave us a review. It's great to hear that you had a great onboarding experience with Libby, and having minimal set up issues is also ...
We've only just launched this, but the support we received was top notch and the product is intuitive and easy to use. Excited to see results!
Thank you for your review. We love hearing you easy the platform is to set up and we’re thrilled that Jonathan has been helpful during your launch process. We look forward to ...
The customer service once you have the app installed and are paying them the monthly fee is non existent. I joined in October 2023 - they pulled a price of $583 per month out of the air, after having asked me what my monthly turnover and AOV was.
Now that they have joined the App Store I see that I am being over charged. Not only that but during the on boarding call I took the advice of their ...
Thanks for taking the time to review our product and service. Firstly, I would like to apologise if our service hasn’t met your expectations. I’m aware that our Customer ...
So far so good with LoyaltyLion! We just launched our program, so it is still early, but Freya has been amazing to work with throughout the onboarding process, and their customer service and support is top notch.
Thank you for your positive review, we're happy to hear that you had a great onboarding experience with Freya. We look forward to seeing the progress of your program!
We ran into a lot of issues with transitioning away from our old loyalty vendor. Jonny and the Loyalty Lion team were amazing and supportive, being patient and offering assistance the whole time. The support alone is worth the upgrade for us.
Thanks for taking the time to leave such a positive review. We’re very pleased Jonny and the team have been supportive and helpful in getting you launched! We look forward to ...
Loyalty Lion is one of the best loyalty app if you want to develop a solid program - Libby was a great help during onboarding
Thanks so much for taking the time to review us. We're so pleased to hear that you are happy with LoyaltyLion, and its ability to create a loyalty program for your store. We' ...
We have just launched our rewads program with Loyalty Lion. When we were at the stage of chosing an app, we decided to go with Loyalty Lion because they were the only ones who spoke clearly of how this can help us achieve our targets. Freya helped us during the onboarding period and it was great to have her guide us throuhg everything. So far the app is working wel and we had our first customers ...
Thanks for leaving us a review. It's great to hear that your customers are already redeeming points in your store. We'll be happy to let Freya know that her support has been ...
Had a fantastic onboarding call with Libby from the team and very much looking forward to using Loyalty Lion to maximise our brand and new website this year!
Great Support from Freya. Smooth Onboarding Process
Thanks so much for leaving us a review. We're so pleased you received great support from Freya, we'll be sure to pass on this feedback to her!
Sathiya has been incredible in supporting us with technical questions and recommending tips and tricks to ensure that we are optimising all LoyaltyLion capabilities to the maximum.
Thanks for leaving us a review. It's great to hear that Sathiya was able to answer your technical questions, and provided tips and tricks to help you optimise LoyaltyLion. We ...