LoyaltyLion Rewards & Referral

We are very happy with the program and our onboarding contact Sammy was so great. He always answered quickly and clear!
The tool is very easy to handle. It is fantastic to work with a tool where you can do adjustments on your own. Love it!
We are excited to see the results!

LoyaltyLion has been a game-changer for our CBD & supplement brand, Provacan, providing exceptional client support and advanced customisation options for a seamless loyalty experience. From initial conversations to onboarding and post-launch support with Lewis and Reya, their team went above and beyond to ensure we maximised the program’s value. Migration from our previous provider was smooth, integrations with tools like Yotpo, Recharge, and Klaviyo were hassle-free, and we received valuable insights and guidance on structuring points and rewards. The ability to offer loyalty tiers based on lifetime value, including subscriber status, has significantly enhanced our customer engagement. While some design limitations exist, and certain features require refinements, LoyaltyLion’s continuous improvements and commitment to client feedback make it an outstanding choice for a truly custom and high-performing loyalty program.

Great so far from setup to implementation. Detailed process to get aligned and onboarded. Lots of info and things to have in place to make LL work with your store but their team takes care of everything aside from any internal decisions you have to make for your specific use-case. Freya was stellar in all ways and helpful at every stage.

Really pleased with the support and implementation process of this app. Libby was always so quick to respond, and if there was ever an issue/changes I needed making to our Loyalty programme landing page, she was on top of it - SO efficient. This is what customer service should always look like. Thanks Libby!

In regard to the app itself, we've found it a really fun way to engage with our most loyal customers on a different level - allowing us to give back to them in a non-monetary way. We've also factored 'double points' days into sales events which we hope will result in a higher conversion for our Loyalty club members.

Overall, happy so far!

Our store has benefitted greatly from LoyaltyLion! The integration of loyalty programs and gamification elements like badges and leaderboards has significantly boosted customer interaction. We’d also like to thank Sathiya and the tech team for their excellent support—they were fast, helpful, and on point. Highly recommend!

Love Loyaltylion. Not only the software does an excellent job but the customer service is outstanding. They are pro-active and are always thinking ahead about how we can improve our loyalty program. I can absolutely recommend them.

Does what we need it to do so far. We had a specific request that we needed help with and Sathiya was able to assist and get done quickly.

LoyaltyLion was great to work with and helped us get our pages looking great. Very pleased with the system and we've had a lot of positive reactions from our customers.

I worked with Duraan for some help I needed before launching the program and he was efficient, knowledgeable and helpful. I appreciate the reliability of the program and the LL team.

great! had a little issue automating some features with our CRM but Reya stepped in right away to help and everything is running smoothly now :)