评论 (624)

整体评分
4.6
每个评分等级的数量
  • 80% 的评分是 5 星
  • 10% 的评分是 4 星
  • 1% 的评分是 3 星
  • 3% 的评分是 2 星
  • 6% 的评分是 1 星
2023年9月22日

Sammy Newton has been nothing short of extraordinary in our onboarding process. He's been so patient and guiding through our process. He's been proactive in checking in on our launch progress and has been so helpful in answering ALL the many questions I threw at him. We also restructured our program in the middle of launch and he was super helpful during everything. He's been such a pleasure to work with too!

Alpyn Beauty
美国
4个月 人在使用应用
LoyaltyLion已回复 2023年10月17日

Thank you for taking the time to leave us a positive review, we are so delighted to hear that Sammy went above and beyond during your onboarding process!

2020年10月20日

I highly recommend! We met with a lot of different loyalty vendors before choosing Loyalty Lion. Loyalty Lion offered exactly what we needed; an easily customizable embedded loyalty page [we didn't want the 'pop-up' widget experience but also didn't have a dev resource, so we needed easy], the option of a widget and most importantly a dedicated account manager. Loyalty programs are TONS of work, especially when you're part of a small brand/ team, so having someone dedicated to helping grow & optimize your program is really what set them apart for us. The onboarding was straight forward and simple. Sophie [our AM] is so sweet and helped us not only decide on how to best structure our tiers, point system & rewards but also helped to resolve all technical & coding issues [these were a me problem more than a them problem haha]. Overall, they are more expensive than others, but I think the level of service, integrations & ease of everything along with the customizable embed on page [without a developer!] make it worth the investment for us.

Surratt Beauty
美国
4个月 人在使用应用
LoyaltyLion已回复 2020年10月28日

Wow! This is feedback that we love to hear 😀Thank you so much for your kind words and taking the time to write this review, it means a lot to us ⭐️. I have fed back your comments to Sophie and the rest of the team at LoyaltyLion.

2021年10月14日

The Loyalty Lion team was excellent in their on boarding process and performance has been wonderful so far. Nothing but good things to say about the team and the platform

Rastelli's
美国
4个月 人在使用应用
LoyaltyLion已回复 2021年10月16日

Thanks so much for your wonderful review, it is much appreciated! We are so glad that you're enjoying the program and communications with the team.

2019年8月21日

The support is there if you need they have been helpful so far.Great way to keep your customers engaged.

ToyMami
美国
4个月 人在使用应用
2019年3月21日

Its easy to install and good to use. Helps me to keep track of everything and also reward loyalty points to recurring customers

VILL OKSE
印度
4个月 人在使用应用
2022年2月24日

Loving LL and we're just starting to scratch the surface of its capabilities. We own and operated kids' playspaces and use LL as a substitute for class packs, i.e. accumulate points for a free class instead of bulk purchasing, and we use it for membership rewards and referrals. Support is fantastic too.

Union Square Play
美国
4个月 人在使用应用
2023年2月2日

Luana was a perfect success manager, and I could not have asked for better service. She responded to every email and call in a timely manner. She took the time to sit down and review everything with me and shared great email examples to consider in the future. When onboarding, the different time zones for support made things tricky once deadlines were getting close, but I'm very satisfied with the program's outcome.

Joanna Czech
美国
4个月 人在使用应用
LoyaltyLion已回复 2023年2月5日

Thank you so much for choosing to work with our team, we’re thrilled that you enjoyed the experience! Our team is dedicated to providing a high level of service and we’re happy to hear that we were able to do so for you. Sorry to hear that the Onboarding was a bit tricky due to time zone differences and we really appreciate that bit of feedback! This is something we are actively working to improve!

If you have any other feedback please don't hesitate to reach out to us at support@loyaltylion.com

2016年9月23日

Kerri Ford was super helpful and very quick to reply!!
Thank you so much!

Style Reform 2
美国
4个月 人在使用应用
2018年12月2日

EASY TO USE!!!

Very easy to use and set up. I did it in less than 6 minutes. I cant wait to see how it works out with my customers. I will keep you posted if its a keeper, but so far so good.

crystal beads shop
美国
4个月 人在使用应用
2023年10月23日

Loyalty Lion is exactly what we needed from a rewards program - offering currency conversion, as well as many other features which their competitors could not. From sales to onboarding with Jason (who's fantastic, by the way), we've been incredibly well supported in bringing our dream loyalty program to life. It's become a great asset to our company and the response of our customer base has been phenomenal.

SistersandSeekers
英国
4个月 人在使用应用
LoyaltyLion已回复 2023年10月30日

Thank you for your review, we are delighted to hear you are happy with your program and the support you received, whilst the response from your customers has also been so positive!