评论 (640)

整体评分
4.7
每个评分等级的数量
  • 81% 的评分是 5 星
  • 10% 的评分是 4 星
  • 1% 的评分是 3 星
  • 3% 的评分是 2 星
  • 6% 的评分是 1 星
2021年3月12日

The support team is usually quite helpful and responsive (within one business day, sometimes quicker). Only downside is that some great functionality like tiered point rewards and public-facing (without singup requirement) point structure are not suppoered in lower-tier version (e.g. we're using small business plan).

JUNIPERunltd
美国
接近2年 人在使用应用
LoyaltyLion已回复 2021年3月15日

Thank you for taking the time to leave us a review! We're grateful for your feedback on our features and glad to hear that you have had such a positive experience with ...

2020年11月19日

There was a bug in the system that meant that discount codes were not auto-populating on customer profiles. Hannah Cook, with the assistance of the Technical Team, sorted the issue for us quickly and efficiently.

TRIBUS
英国
接近2年 人在使用应用
LoyaltyLion已回复 2020年11月20日

Thank you for leaving us a review💜 We are so glad to hear that our team got this sorted very quickly for you 😀

2023年1月31日

Overall it is a nice platform. The only rewards program that gives you a DTC & B2B option in 1 program. The onboarding process was a little tricky as our onboarding manager was several time zones away from us.

Ascent Protein
美国
1年多 人在使用应用
LoyaltyLion已回复 2023年2月1日

We are so happy to hear your program is working great for both your direct customers and B2B clients.

Sorry to hear that the Onboarding was a bit tricky due to time zone ...

2020年12月5日

LL has increased our sales a lot, it still has some issues needs to be solved, but overall the system is very helpful. support team are great.

Daniella Lehavi
以色列
1年多 人在使用应用
LoyaltyLion已回复 2020年12月14日

Thank you for taking time to leave us a review! We're so happy to have had a positive impact on your sales 😊 I'll be sure to pass your lovely feedback on to our Support team!

2023年6月30日

Our experience with LoyaltyLion has been great. We were new to loyalty programs in general and the team provided exceptional assistance in setting up our program. Since the implementation of the program, we’ve received ongoing support, recommendations, and new product offerings, particularly driven by our rep Hannah, which has been invaluable in optimizing our program and driving its growth.

Fulton Fish Market
美国
大约1年 人在使用应用
LoyaltyLion已回复 2023年7月13日

Thank you for your review! We are glad our support has lived up to your expectations, we will pass this feedback directly to Hannah!

编辑时间:2017年2月12日

Update: They made it so you can update the users Tiers. AMAZING! Just please make it possible where we can edit a customer's email address and you would be the perfect fit! (Also a Zapier would be a great option)

I have no idea what these people are talking about as far as bad reviews are concerned. There is only 2 issues worth mentioning but NOT worth not going with them. The issue that you cant ...

Vapel1fe
加拿大
大约1年 人在使用应用
2014年7月30日

I love this app, better than the S loyalty system. One major reason is this app can be totally customized and internationalized. Also the whole design is more comprehensive.

A function missing in this app is the importing function. But their is very responsive, and they promise they are working on imputing function.

UNature合粹嚴選
台湾
大约1年 人在使用应用
2016年11月17日

Best app we've purchases yet! Our customers love it and it's SO user friendly. Amazing customer service too! They're always there to help & check in often, as well.

Eastcoast Lifestyle
加拿大
大约1年 人在使用应用
编辑时间:2023年8月1日

Updated Review: We had a few hiccups at the beginning but these guys were able to turn it around. We are on our way to better performance for our Loyalty Program but we are not at 5 stars yet. Will update in a few weeks after the new improvements have been implemented.

In Our Opinion, switching to Loyalty Lion has been a disaster. So far so bad. We've had Loyalty Lion for about nine months it ...

Tropical Fruit Box
美国
大约1年 人在使用应用
LoyaltyLion已回复 2023年3月31日

Thank you for taking the time to share your feedback with us. I’m sorry to hear that your experience hasn’t met your expectations on this occasion. We are always there to ...

2023年6月23日

We recently updated our site so our Loyalty page stopped working. I went back and forth multiple times with a rep with no resolution. I reached out again and Sathiya was able to solve my problem in one simple email!

I would give Sathiya 5 stars! My frustration from going back and forth with little to no help beforehand determined my rating of 4 stars overall.

Poppy & Pout
美国
大约1年 人在使用应用
LoyaltyLion已回复 2023年6月28日

Thank you for your review - We are happy that your issue has been resolved and we will pass this feedback onto directly to Sathiya. We apologise that it took a longer period ...