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Super easy platform to use. Customers love the programme and all staff find it super easy to use. CSMs and support are always super quick to reply and really helpful. Would highly recommend this loyalty programme.
Thanks for leaving us a review. It's great to hear that your staff find the program easy to use, and customer feedback is so positive. We're also so pleased to hear that our team have been helpful and responsive. We hope your positive experience with us continues!
So far so good with LoyaltyLion! We just launched our program, so it is still early, but Freya has been amazing to work with throughout the onboarding process, and their customer service and support is top notch.
Thank you for your positive review, we're happy to hear that you had a great onboarding experience with Freya. We look forward to seeing the progress of your program!
We switched from another rewards app to Loyalty Lion and are really happy with it so far (we just went live last week). Our onboarding manager, Sammy, helped us put together a really beautiful page and comprehensive program. He was really patient with all of my questions as we built the new program and even helped me troubleshoot building email flows in Klaviyo. He also shared a Pinterest board of design inspiration from other brands' loyalty programs and email flows, which was really helpful in trying to put our program together and saved me a lot of time digging!
Looking forward to seeing the success of the program and continuing to work with the Loyalty Lion team!
Thank you for leaving us a review. We're so pleased to hear that Sammy has been a great help in getting your program up and running. It's great to hear that our resources and examples have also been helpful, and we look forward to following your progress with the program.
We are very pleased with our new loyalty programme designed by Jason and his team. Jason has been great throughout the whole process, always answering any questions we have quickly, efficiently and effectively. The level of customer service we have received has been fantastic and we are excited to see how Loyalty Lion can help grow our business!
Thanks for taking the time to leave us a review. It's fantastic to hear that you have received great help and support from Jason & he's been able to answer any questions as quickly as possible. We're excited to see how LoyaltyLion can help and support your growth.
Abi from the team was extremely helpful! We really appreciate her help as were making some big changes to our Loyalty Program.
Thanks so much for taking the time to share your positive review. We're so pleased to hear that Abi was helpful when making changes to your program.
Loyalty Lion has been a great app to use since we started working with them 4 months ago. The onboarding process was one of the best I've worked with, getting assigned a CSM [Sammy] who was really on top of deadlines and project management. I'm impressed so far with my experience.
-Andrea, Marketing Associate
Thanks so much for your review, Andrea. It's so great to hear that you've had such a great experience with Sammy, and that the onboarding process has been smooth sailing. We look forward to seeing the success the program brings.
We just recently switched to Loyalty Lion to integrate our loyalty program with our subscription program. The app has robust functionality and meets our needs. Freya was very helpful during the onboarding process
Thank you for taking the time to leave us a review. We're so pleased to hear that Freya was helpful for you during the onboarding process. We're always happy to help with anything you may need!
Our customers love the rewards they receive when shopping with us. It really does encourage that loyalty. Our staff find it very user friendly and easy to explain to customers. The team at LL are super helpful and Sammy is so responsive and and supportive with our onboarding process.
Thank you for taking the time to share your positive review. We’re thrilled to hear your customers are loving the program and that you’re already seeing it drive loyalty with your shoppers. We look forward to seeing this continue!
Loyalty Lion is a fantastic loyalty program that has added tremendous value to our business. It's incredibly easy to set up and manage, and our customers love the rewards they receive. The platform allows us to engage with our customers in a meaningful way and keep them coming back for more. The analytics and reporting tools are also very helpful in tracking the program's success. Overall, Loyalty Lion has been a game-changer for our customer retention efforts, and we highly recommend it to other businesses looking to boost customer loyalty.
Thank you for taking the time to share your feedback, we are extremely happy to hear that you had such a positive experience with LoyaltyLion and that it made a big difference to your customer retention efforts!
We're new to LL and our first impression is positive. The onboarding was very smooth, our onboarding manager Sammy was super helpful and quick. He helped us design a nice customised loyalty page and answered every question. And we received positive feedback from our customers, they seem excited to collect points to be able to get free products as reward. Finally we found a way of incentivising our customers without having to give discounts all the time. Because our loyal customers buy every two/three months and we've been using LL for only 2 months, it's too early to judge the financial success yet.
Thank you for taking the time to share your review, we’re thrilled that you’ve had such a positive onboarding experience with Sammy. We love that you’ve been able to build a program that’s already engaging your customers. We look forward to seeing the positive impact your program will have on the business.