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We are just starting with LoyaltyLion, but our onboarding experience with Jonathan McCarthy was phenomenal. He was incredibly responsive, and he did an incredible job anticipating our needs and staying one step ahead of us at all times. So far, we are blown away by our positive experience with LoyaltyLion.
Thank you for your review. It's so great to hear that Jonathan was responsive and helped anticipate your needs ahead of your launch. We're so pleased to have you with us, and ...
Overall it is a nice platform. The only rewards program that gives you a DTC & B2B option in 1 program. The onboarding process was a little tricky as our onboarding manager was several time zones away from us.
We are so happy to hear your program is working great for both your direct customers and B2B clients.
Sorry to hear that the Onboarding was a bit tricky due to time zone ...
LL has increased our sales a lot, it still has some issues needs to be solved, but overall the system is very helpful. support team are great.
Thank you for taking time to leave us a review! We're so happy to have had a positive impact on your sales 😊 I'll be sure to pass your lovely feedback on to our Support team!
Awesome app! Used it for 3 years on Lightspeed and now on Shopify! Would recommend it to everyone!
Shout out to the LL team! Keep up the good work
Must thank Dave.. Very helpful.. Solve my problems instantly. if you guys want to run a loyalty program..Loyalty lion is your first choice..
We were using LoyaltyLion for 2 years. One day out of nowhere they decided to 2x our price. No communication, just updating our billing price to twice what it was. After using them 2 years, they have had zero improvements besides finally updating their UI. No new integrations. The only new tool they added was "Flows" and its behind a paywall. I would recommend you look into other companies who ...
Thank you for taking the time to leave us feedback. We never want to feel like you’re not receiving a good level of service. Our VP has been in touch with you to share our ...
Found Loyalty Lion very easy to integrate and use - and allows for a lot of customisation where requested. Jonny and Jason were incredibly helpful and responsive, answering many of my questions and being available for support whenever needed!
Thank you for your feedback, we are thrilled to hear you are delighted both with the ease of use of our program and the support you received from Jonny and Jason!
Was excited when we started using this, but then it does not offer what we did compared with its competitors. This is also getting so much spam accounts.
Hi Furry Feline Creatives, sorry to hear that you are getting a lot of spam accounts. We do have some advice on avoiding these if this is still an issue? Feel free to get in ...
Every team member has been so helpful at every step from answering questions at the very beginning to assisting with troubleshooting. The program is very easy to implement!
We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear ...
Great app as it helps customer to shop ans buy more
The interesting about it is complete and fully packed