LoyaltyLion Rewards & Referral , 570 条评论

Found Loyalty Lion very easy to integrate and use - and allows for a lot of customisation where requested. Jonny and Jason were incredibly helpful and responsive, answering many of my questions and being available for support whenever needed!

We're currently implementing Loyalty Lion and we're having an amazing experience -especially because of Jonathan's great service during our onboarding process. He's extremely friendly and patient - and super serviceminded. It's a pleasure working with him and Loyalty Lion and we're super exited to finally launch our loyalty programme in the nearest future.

A big thanks to Jonathan!

Loyalty Lion's offering allows for unique customization in order to cater to one's customer base exactly how you see fit. The team has been super helpful in answering all of our questions and helping create an offering that is set up for success.

A big thanks to DURAAN for helping us from our tier’s points loyalty app reset update. This person is doing everything in his/her might to help me out of what I've needed. I recommend this person if you need help find this one.

God Bless and Thanks for the great support!

Our loyalty app for the past 2-3 years, I believe. They are pretty decent. Got probably the most integrations with other tools. There could be more upgrades to their dashboard as it looks the same since day one. Definitely not the cheapest solution.

Namita is very helpful suggesting improvements to the program, the points/rewards structure. Definitely appreciate that.

Sammy Newton has been nothing short of extraordinary in our onboarding process. He's been so patient and guiding through our process. He's been proactive in checking in on our launch progress and has been so helpful in answering ALL the many questions I threw at him. We also restructured our program in the middle of launch and he was super helpful during everything. He's been such a pleasure to work with too!

Great team, quick & easy support. Our CSM, Hannah, has been an absolute delight to work with. We love how open the team is to working with us to create unique solutions to fit our needs. Any issues are quickly and efficiently resolved. Highly recommend.

Our Account Manager, Hannah, has just conducted a thorough QBR - outlining performance since launching the programme and ways we can improve our success. I look forward to seeing performance ramp up over the coming months when we move into our second quarter, and see the impact the programme has on LTV.

It has been a flawless experience! Very happy to be working with Hannah Yaffe on our site, she has been so resourceful and attentive to ensure all things are running smoothly. On top of that, she has gone above and beyond to propose ways to improve our current program and educate on us on all the features of loyalty lion.

Jonathan was very helpful in getting us up and running and ensuring a smooth transition from our previous loyalty app. We were missing the ability to use gift cards as a reward. This feature was available from our previous app due to a limitation from Shopify that was recently lifted. He pushed to get that feature implemented for us and it will be live for us next week!

One thing I wish they would improve is the email editor. It could use a bit of a refresh as the default emails look really dated and the editor is really basic. Most of the emails can be sent via Klaviyo but it looks like the referral email can't. However, you can customize it to your heart's content if you know HTML/CSS.