评论 (639)

整体评分
4.7
每个评分等级的数量
  • 81% 的评分是 5 星
  • 10% 的评分是 4 星
  • 1% 的评分是 3 星
  • 3% 的评分是 2 星
  • 6% 的评分是 1 星
2018年5月24日

I guess it's great for someone who doesn't want a lot of control over their customer lists. Or maybe if you're just starting up. We've had a customer list with rewards for 5 years and trying to import existing customers and their points - with everything having to be sent to Loyalty Lion first - not even being able to delete a customer. That doesn't work for us.

Socal Queen
美国
13天 人在使用应用
LoyaltyLion已回复 2019年4月9日

Hi there, thank you so much for your feedback! We understand why would want these features and we are looking at ways to implement them. At the moment, it is not possible to import customers without fixing them in Shopify, we also cannot delete customers unless it's done through Shopify either (however you can block them). You have highlighted points that have been raised before and rest assured, we are working on them.

2021年1月22日

There are better apps for free and the pricing is ridiculous although customer help is on point and very fast

E&X
英国
9天 人在使用应用
LoyaltyLion已回复 2021年1月25日

Hey E&X Team,
Thank you for taking the time to leave us a review - we're really grateful for your feedback! Whilst we do offer a number of paid plans, we also have a free plan which allows you to start small and incrementally add paid features only as you need them. Feel free to try this out and reach out with any questions you might have - we'll be happy to help! ✨

2019年5月19日

Despite some peoples complaints about pricing, this app gets the job done for what seems to be a pretty fair price. The A la Cart option seems to fit the bill for our needs!

The Steam Co.
美国
大约8小时 人在使用应用
LoyaltyLion已回复 2019年5月20日

Thanks for the review! We are glad to hear you're enjoying your experience and that LoyaltyLion meets your needs :)

2023年5月11日

Not a great start. We have installed the app and we are stuck on the onboarding screen which we cannot switch off. There is no "x" or "close" button. Chat support exists but they are replying very slowly and unwilling to help. It has been the second day of "using" or even not using the app and we cannot do anything.

TruClothing
英国
5天 人在使用应用
LoyaltyLion已回复 2023年5月17日

Hi TruClothing!

Thank you for your feedback, we are sorry to hear you are having a negative experience with LoyaltyLion.

The reason for seeing the onboarding screen which is stopping you from moving forward is due to exceeding the allotted order volume limit for the free plan (800 orders).

We are actively trying to engage with you on the situation and hope we hear back from your team soon so that we will be able to support/assist further

2020年3月10日

We are using LL for more than a year across multiple shopify stores and the entire experience was top notch! From onboarding, to calls regarding setup, to different questions, to customer support these guys are really professional. I'm the Head of Marketing and I really recommend them!

Trapo Singapore
新加坡
大约4小时 人在使用应用
2016年9月13日

Our store's PrivatePrize.com photography templates sales jumped to 50% after installation. Our Photography Clients are appreciating the use of Private Rewards through LoyaltyLion.

Privateprize
美国
大约4小时 人在使用应用
2018年6月23日

It was so easy to start! Awesome anybody can set up this. I would like to comeback and write another great review after i see the success of this additional benefit to my business.

Saardetest2
澳大利亚
大约3小时 人在使用应用
2019年3月3日

the app is great helps with customers kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

R&J delights
澳大利亚
2天 人在使用应用
2023年5月18日

the app was good on day one, day 2 it has disappeared from our website?? it still shows installed in the backend, but stopped showing. strange !

Picco Ricco
印度
2天 人在使用应用
LoyaltyLion已回复 2023年5月25日

Thank you for your review, please reach out directly to our support team who would be happy to resolve this for you.

2021年5月19日

I couldnt switch off their widget from my website so i contacted the chat support. No one was in the chat. After ONE HOUR of waiting support contacted me back. They say "free plan" but if you want to switch on/off their widget you have to join advanced plan (699$/month) or plus plan (1500$/month). AMAZING!

Eroke - Made in Italy
意大利
1天 人在使用应用
LoyaltyLion已回复 2021年5月26日

Hi Eroke team, thanks for taking the time to leave us your review! Whilst we can always support in un-launching the program for you, we don't suggest toggling this on and off once you're launched as this can impact your customers' ability to earn points and interact with the program on the whole. Your feedback is really valuable to us and so we've taken this back to our Product team to consider how we could support this in the future ✨ LoyaltyLion team