整体评分
4.5
每个评分等级的数量
  • 80% 的评分是 5 星
  • 10% 的评分是 4 星
  • 1% 的评分是 3 星
  • 3% 的评分是 2 星
  • 7% 的评分是 1 星
2023年4月8日

Be careful, there is no way to cancel. And once you try you'll get the runaround by one sales persona after another.

Fasthouse
美国
接近3年 人在使用应用
LoyaltyLion已回复 2023年4月10日

Thank you for taking the time to share your feedback with us. I’m sorry to hear that your experience hasn’t met your expectations on this occasion. We are always there to help our customers.

We've located your details and we're getting in touch now to solve any issues you may have.

2022年9月20日

We still use the basic service. This app leaves alot to be desired though, even paying for all the features.

Thred Therapy Boutique
美国
1年多 人在使用应用
LoyaltyLion已回复 2022年10月12日

Hi Lisa, thank you for your feedback! We would love to learn more about what you feel is missing as we are continually working to improve our product and would love to help you get the most out of it! We've located your details and we're getting in touch now to solve any issues you may have.

2019年8月16日

The app itself is pretty nice and easy to use. However, the support is crap. You can't contact them directly. You have to send a message in a chat box and hope they answer, which they don't. There's no email address or submission form.

Also, be warned, you cannot turn off Shopify's automated customer notification when an account is created. If you also set up a welcome email through Loyalty Lion, your customer will get two emails. It's easiest to forego the Loyalty Lion welcome email and just customize Shopify's automated email.

CraveLyfe
美国
10个月 人在使用应用
2018年6月3日

easy set up - we'll see, i'll update in a couple of weeks

Semipolished
美国
8个月 人在使用应用
2017年6月12日

Translations which you pay extra for, does not work on mobile devices. Issuing a ticket supporters do not make time to read entire ticket, and just closes the case... this is sad because it is a good system for loyalty... but the supporters are not serious if they don’t take the time to understand their customers problems fully this results in a lot of wasted time, trying to make supporters understand that the translations are not working on mobile, but works on desktop...

Garnodk
丹麦
7个月 人在使用应用
2021年3月3日

This app is very helpful but there are some limitations. Our company has a variety of brands, but we are only able to integrate one for all.

Light & Motion
美国
2个月 人在使用应用
LoyaltyLion已回复 2021年3月19日

Thank you so much for your feedback. If you would like to discuss this further with our team, please reach out to support@loyaltylion.com and we would be more than happy to help🙂