整体评分
4.6
每个评分等级的数量
  • 80% 的评分是 5 星
  • 10% 的评分是 4 星
  • 1% 的评分是 3 星
  • 3% 的评分是 2 星
  • 6% 的评分是 1 星
2023年9月29日

Vicky has been SO wonderful as our new CSM! She has listened to our teams needs and helped us hone in on the low hanging fruit that bring quick wins for our program. On top of having a great CSM on our side, Loyalty Lion also has a lot of helpful resources that make adopting new program features easy and attainable. Thank you Vicky and LL team for listening to your clients and rolling out new features and platform improvements that matter!

Josie Maran
美国
接近3年 人在使用应用
LoyaltyLion已回复 2023年10月17日

Thank you for your positive review, our team is delighted to hear that you are happy with both our program and support!

2023年10月23日

We've loved switching over to LoyaltyLion and working with Vicky as a CSM! She has been extremely helpful with recommendations to help us get some quick wins, as well as helping to think of longer-term improvements. In general Loyalty Lions support team has been extremely helpful and gives great step-by-step instructions on how to use their platform and make any customizations.

Lively Root
美国
4个月 人在使用应用
LoyaltyLion已回复 2023年10月30日

Thank you for taking the time to leave us such a positive review, we are thrilled to hear you are happy with the support you received from both Vicky and our fabulous customer support team!

2023年11月17日

Our onboarding experience was so great! Our rep, Freya Morrison, was so resposive and helped us every step of the way! Seriously couldn't have had a better experience setting up our Loyalty Program.

WANDRD Gear
美国
2个月 人在使用应用
LoyaltyLion已回复 2023年11月20日

Thank you for your review, we are happy to hear you had a smooth onboarding experience and that Freya has supported you setting up your program successfully!

2023年11月21日

Our Onboarding Reps, Jonathan and Jason, were quick, responsive and provided great insights on how to succesfully launch our program.

RevitalTrax Deutschland
荷兰
大约2个月 人在使用应用
LoyaltyLion已回复 2023年11月22日

Thank you for your feedback, we're glad to hear that you had a smooth onboarding experience and that you were happy with the support you received from Jonathan and Jason!

2023年10月23日

Loyalty Lion is exactly what we needed from a rewards program - offering currency conversion, as well as many other features which their competitors could not. From sales to onboarding with Jason (who's fantastic, by the way), we've been incredibly well supported in bringing our dream loyalty program to life. It's become a great asset to our company and the response of our customer base has been phenomenal.

SistersandSeekers
英国
4个月 人在使用应用
LoyaltyLion已回复 2023年10月30日

Thank you for your review, we are delighted to hear you are happy with your program and the support you received, whilst the response from your customers has also been so positive!

2023年8月23日

I've been using LoyaltyLion for about two years now for two different organization. It's a really great and easy to use platform. It's so user friendly, which really helps when there's training cross-functionally! It's also a great platform if you're running an international rewards program, as you can easily toggle between each country you're managing. I've been able to set up an entire new loyalty rewards program as well as revamp one for a different brand through this! Their CSMs are also incredibly responsive. Our rep especially, Hannah Cook, has been absolutely amazing at helping us through a really intense relaunch of our program, putting absolute care and thoughtfulness into the relaunch as if it were her own brand. She has been an amazing extension of our team!

SET ACTIVE
美国
2年多 人在使用应用
LoyaltyLion已回复 2023年10月17日

Thank you for your positive review, we are thrilled to hear you have been enjoying LoyaltyLion for two years now and are terribly proud to hear that Hannah has gone above and beyond for the relaunch of your loyalty program!

2023年9月26日

The onboarding support that we received throughout the integration of the app with our store was excellent: the team were accessible, swift with their communication and extremely helpful. The app itself has only been running for a short while, so too soon to evaluate its effectiveness, but first impressions are good and we like the fact that we can customise certain elements to make the look our own, and we also like that integrates with our mail program.

Mud Foods
英国
5个月 人在使用应用
LoyaltyLion已回复 2023年10月17日

Thank you for your positive feedback, we are happy to hear you were pleased with your onboarding experience!

2023年10月19日

We love working with the Loyalty Lion team! Their platform is easy to use and their team is super helpful and great to work with.

Beddy's
美国
大约2年 人在使用应用
LoyaltyLion已回复 2023年10月30日

Thank you for sharing your positive experience with LoyaltyLion, we are happy to hear you are enjoying using our program and collaborating with our fabulous team!

2023年8月3日

Loyalty Lion has been great for our store. We have used it for about a year and are now even restructuring our loyalty program to make it work even better for us. Hannah has been amazing the whole way through. Having several meetings with us to review how the program is doing and how we can improve it. She is also always there to help us with any technical difficulties.

Happy Wax
美国
1年多 人在使用应用
LoyaltyLion已回复 2023年10月17日

Thank you for taking the time to leave us a 5* review, we are happy to hear that you are pleased with our service!

编辑时间:2023年7月4日

Good experience with LoyaltyLions especially since we've upgraded our plan
Christian has been very helpful when implementing our new program.
He provided really good recommendations to improve our performances as well.
Thanks for the great support!

Mium Lab
法国
大约3年 人在使用应用
LoyaltyLion已回复 2023年6月28日

Thank you for your great review! We will pass on this feedback directly to Christian. We can’t wait to see your loyalty programme go from strength to strength based on some of Christian’s recommendations!