整體評分
4.6
各級評分數量
  • 80% 的評分為 5 顆星
  • 10% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2021年1月8日

The Loyalty Lion app has a great deal to offer, however, I do need help from customer support quite frequently to make adjustments to our account. I have been primarily working with 2 amazing Customer Support Reps, Amber and Hannah. They have been able to answer all my questions and they are detailed and thorough with their responses.

Two Leaves and a Bud
美國
使用應用程式 大約2年
LoyaltyLion 已回覆 2021年1月14日

Thank you so much for your review! We are so glad our Customer Support team have given you great assistance you need to achieve your goals🌟 I will be sure to pass on your lovely words to Amber, Hannah and the rest of LoyaltyLion team 🦁.

2023年9月5日

Jason was very helpful during our onboarding process. The platform was easy to integrate with our tech deck. I do wish there were a few more actions pre-built and didn't require custom dev from our team. You can only connect to one Attentive account so we can't offer points for SMS sign-ups for other countries.

goPure Beauty
美國
使用應用程式 8個月
LoyaltyLion 已回覆 2023年10月17日

Thank you for taking the time to leave us a review, we are happy to hear that Jason has provided you with all the help needed during the onboarding process. We're sorry it wasn't the smoothest experience you've expected, we've made a note of your feedback and passed this over to our product team!

2023年10月12日

We had a great experience onboarding LoyaltyLion Rewards program on our site, with a very quick turnaround. Our onboarding manager dove right in and gave us great ideas, support in setting up the backend and was very quick to answer any technical questions we had. We are excited to see how this program works for our brand and website, but so far onboarding LoyaltyLion has been a seamless, easy and quick experience.

Dormify
美國
使用應用程式 大約1個月
LoyaltyLion 已回覆 2023年10月16日

Thank you for your feedback, we are delighted to hear that you had such a smooth onboarding experience with LoyaltyLion, and we look forward to seeing the positive impact that our loyalty program will have on your brand and business in the future. If there's anything else we can help you with at all down the line, please do not hesitate to drop us a message, and we'll be happy to help!

2020年5月18日

It's very user friendly and we believe it will help our business a lot! Also the emlployees were very helpful.

Pemy
土耳其
使用應用程式 大約2年
LoyaltyLion 已回覆 2020年6月11日

Thanks for sharing your kind words about our support team. Good luck with the program and rewarding your most loyal customers. 💜

2020年4月6日

We love Loyalty Lion. It integrated with all the other apps we're using and it's done a great job of bringing customers back. Lifetime customers for the win.

Arctic Fox - Dye For A Cause
美國
使用應用程式 大約2年
2021年2月5日

This app is fantastic. Complete package! Using LoyaltyLion has made starting a rewards program easier than I imagined. It was super helpful having a representative walk us through the onboarding process to ensure that everything was ironed out by the time we launched. Excited to do more with the program.

Ebbets Field Flannels
美國
使用應用程式 大約2年
LoyaltyLion 已回覆 2021年2月18日

Thank you so much for your kind words about LoyaltyLion! 🦁 We are so happy to hear that you've had such a seamless experience with us so far and look forward to seeing your program grow and grow 📈

2016年8月12日

Easy to use and to install! I love it and the customers too.

Wondercharms Com
墨西哥
使用應用程式 大約2年
2023年5月24日

Our CSM, Hannah has been great to work with. Really understands the objectives for our business and is able to provide assistance with strategising for the program. Great communication with fast response time. Highly Recommend.

MESHKI
澳洲
使用應用程式 接近2年
LoyaltyLion 已回覆 2023年5月25日

Thank You so much for your review! We will pass this onto Hannah directly, please let us know if we can help in any other way!

2023年8月3日

Loyalty Lion has been great for our store. We have used it for about a year and are now even restructuring our loyalty program to make it work even better for us. Hannah has been amazing the whole way through. Having several meetings with us to review how the program is doing and how we can improve it. She is also always there to help us with any technical difficulties.

Happy Wax
美國
使用應用程式 1年多
LoyaltyLion 已回覆 2023年10月17日

Thank you for taking the time to leave us a 5* review, we are happy to hear that you are pleased with our service!

2015年11月17日

Great service and improving by the second. Personalized attention from top to bottom and they actually pay attention when you need assistance. I strongly recommend LoyaltyLion over all other services.

Idealstores
美國
使用應用程式 接近2年