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What an excellent system! I had it running within a couple of hours. Since then I've spent a little more time customising things and It looks extremely polished (if I do say so myself).
Ellie was there to hold my hand the whole time via live chat, I'm extremely happy with the timeliness of the responses, and the quality of the information provided. It feels like the message was read and replied to thoughtfully, not just auto responses.
It is great to hear about your experience. Thanks for sharing your feedback about Ellie too, we'll be sure to share your kind words with her. 💫
The support team at Loyalty Lion is fantastic! Kerri and her team have gone over and above to implement all our requests, and it's much appreciated. The application itself is very good, and provides excellent customisation options in terms of styling, rewards, and redemption rules. Five stars.
Nous utilisons cette LL pour notre programme de fidélité et cela fonctionne à merveille. Les clients peuvent suivre l'évolution de leurs points et aussi faire leur demande de rewarding de façon autonome.
De plus le SAV est très réactif et nos demandes sont résolues dans l'heure qui suit.
Nous recommandons vivement.
We have loved working with Loyalty Lion. Our account rep Vicky Vitkay was so helpful setting up our program for us. She took the time to sit down and review everything with us and gave great feedback on our program and also shared great examples. She was always very responsive and checked in with us as well! Overall a great experience!
Thank you! We’re thrilled you had a great experience with our Onboarding team! Your feedback is appreciated, and we hope to be of help again soon!
Loving this app! I haven't had it very long but it is easy to set up and easy to use! I had a questions and my email was quickly answered to help me solve my problem. I know this will do great things for my business!
I think a loyalty programme is REALLY something important to reward your customers. I really like this app and the customer service is awesome. The suport is really great and responding time is always very fast!
Thanks for your review. We really appreciate your support. 😊
Great program so far! We had a few issues trying to customize our rewards page, but everyone on the Loyalty Lion team was helpful and responsive, especially Sammy. I'm excited to see the value this rewards program will bring to our store.
Thank you for your review! We will pass this feedback onto Sammy - We can’t wait to see great value this provides to your business too!
Have been using it for almost 2 months and still using it. What i like about this app is the layout is very neat and it is user-friendly for both seller and consumers. Great features and there's always improvements. Besides that, the staff is always very helpful and open to feedback for new enhancement. Furthermore, they do have plans (without limiting the features) which cater for small businesses. Thumbs up!
love it, most cost effective solution on loyalty plans
Great support and onboarding. The software is easy to use. In addition, we had few onboarding calls and documents which were helpful. the onboarding team helped us with many ideas to set up the loyalty programm.