評論 (640)

整體評分
4.7
各級評分數量
  • 81% 的評分為 5 顆星
  • 10% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
編輯時間:2023年5月17日

During the sales process we were contacted on an almost weekly basis to get us to sign up. Since signing up, we've received pretty limited levels of support since the onboarding process was complete. When trying to schedule time for a quick call to walk through things, we get avoided and passed on to other people.

Be prepared to figure this all out on your own if you do go ahead with it. We're ...

Grub Club Pets
英國
使用應用程式 3個月
LoyaltyLion 已回覆 2023年5月25日

Sorry to hear your have received a poor experience, I understand our Head Of Onboarding is working with your team directly to resolve the issues and support you moving ...

2023年5月13日

Lack of customer support. Super slow response time on live chat. Tried to get a hold of someone to help us get set up for a few weeks now. Few calls of mine scheduled on their calendars were cancelled on their end. We just want to cancel and still haven't gotten a hold of anyone. Horrible, just horrible. Yotpo has the same features at half the price. Can't wait to be done with loyaltylion app. ...

WAMA Underwear
美國
使用應用程式 3個月
LoyaltyLion 已回覆 2023年5月17日

Dear WAMA Underwear,

Sorry to hear you have had a bad experience. Our Account Management department have sent a number of calendar invite links to your team to book in some ...

2017年2月11日

What a stupid app
I deleted app but I still see the widget on my shop
Stupid app...

Dinophia
美國
使用應用程式 大約2個月
LoyaltyLion 已回覆 2019年4月9日

Hi there, we're sorry that you found our app difficult. If you still having issues removing the widget you can follow the instructions here. (https://help.loyaltylion.com/ ...

2023年12月25日

I recently installed the application for a new site. The application has many useful things. But I am hugely disappointed by the fact that if my store does not use a significant circulation language (English, French, Spanish) the program does not offer the possibility to do the translation yourself except for the amount of $10 per month, attention! every month not a single fee! (which would still ...

MIGSHOP.RO
羅馬尼亞
使用應用程式 大約1個月
LoyaltyLion 已回覆 2024年1月23日

Thank you for taking the time to provide feedback. Our Onboarding lead is keen to connect with you regarding your experience so far and has been emailing you to help, but is ...

2017年4月5日

It sound like this is the best app ever, but think again.
You have to pay for almost everything. I even asked their support team what the price would be since its not clear, but "it depends on how many sales you have" she told me. She then said that it was free until i got a larger number of sales. Shortly after this i saw that i cant use anything without paying for it. I feel cheated!

Snerten Snelle
挪威
使用應用程式 22天
LoyaltyLion 已回覆 2019年4月9日

Hi there, we're sorry to hear that our pricing structure wasn't clear. We base our pricing on the number of orders to make sure you only ever pay for the members that are ...

2018年11月3日

Just getting started. Kind of fishy we have to leave a review FIRST. Before using the product. But this is how MLM SCAMS start....

Loved by Lilly
美國
使用應用程式 17天
LoyaltyLion 已回覆 2019年4月9日

Hi Loved by Lily! Sorry that you found it fishy to leave a review after our initial set up. We wanted to know your thoughts on our set up process. :)

2023年5月11日

Not a great start. We have installed the app and we are stuck on the onboarding screen which we cannot switch off. There is no "x" or "close" button. Chat support exists but they are replying very slowly and unwilling to help. It has been the second day of "using" or even not using the app and we cannot do anything.

TruClothing
英國
使用應用程式 5天
LoyaltyLion 已回覆 2023年5月17日

Hi TruClothing!

Thank you for your feedback, we are sorry to hear you are having a negative experience with LoyaltyLion.

The reason for seeing the onboarding screen which ...

2021年5月19日

I couldnt switch off their widget from my website so i contacted the chat support. No one was in the chat. After ONE HOUR of waiting support contacted me back. They say "free plan" but if you want to switch on/off their widget you have to join advanced plan (699$/month) or plus plan (1500$/month). AMAZING!

Eroke - Made in Italy
義大利
使用應用程式 1天
LoyaltyLion 已回覆 2021年5月26日

Hi Eroke team, thanks for taking the time to leave us your review! Whilst we can always support in un-launching the program for you, we don't suggest toggling this on and off ...

2020年3月31日

This app is great but doesn’t allow you to have a link inside the menu like almost pretty all app... they charge you 150$/month usd to have this option!!! Wich is super high... if your looking for great app available in french but expensive that’s the one!..
For me it’s 50/50
I mean ... app works really great and it’s available in french wich is not that commun ...
but i don’t like widget on page ...

TroisPetitsLou
加拿大
使用應用程式 大約16小時
LoyaltyLion 已回覆 2020年4月1日

Hello TroisPetitsLou,

Thank you for your review!

Please note that there is no need to upgrade to our Small Business plan for just one feature, we offer a range of ...

2019年9月4日

Messy. Not user friendly. Now I have to delete the app, but the widget is still in my store. Very annoying

Bamboo Mi
加拿大
使用應用程式 大約15小時
LoyaltyLion 已回覆 2019年9月5日

Hi there,

I'm sorry to hear this, one of our support team members has reached out to help.

Kind regards,

Caitlin