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Amazing customer service team to help you through your requests and issues. Overall a good app, just wish that the app could have more automated features and a better experience over the POS system.
What can I say? This app is pretty darn perfect. Great customizable loyalty program, with all the features I need. Great customer service as well!
Great app, easy to setup! highly recommended
Have been trying to remove app from my store for days now and cancel my subscription. There’s no way to remove the app yourself with out the developer contacting you first . I’ve left several message with the app that I want to cancel my subscription and remove the app from my store but I’m being ignored . This app is very expensive over $400 a month and impossible to remove once installed . Shopify support is no help on this issue either . Please cancel my subscription and remove the app from my store .
Thank you for your review! one of our Key Account Managers will be in touch to assist you with this shortly! As per previous communication - as you are billed via Shopify, this will need to be cancelled with them.
Our team will assist you in resolving this! We apologise for any inconvenience experienced.
Our onboarding experience was so great! Our rep, Freya Morrison, was so resposive and helped us every step of the way! Seriously couldn't have had a better experience setting up our Loyalty Program.
Thank you for your review, we are happy to hear you had a smooth onboarding experience and that Freya has supported you setting up your program successfully!
When Is signed up they said someone will help me install, none of that happened, and the chat is also not very helpful :-( The app itself very good but the support not very!
Thank you for taking the time to leave us a review. We are sorry to read this, a member of our Support team has been in touch over email so please check your inbox as we'd love to resolve this
Really easy to use and set up, hopefully, this will help with my new store very excited to see how it goes.
After much deliberation on what loyalty app to use for my reward program, I ended up choosing Loyalty Lion and am extremely happy with the results. The amount of custom support I received to make my loyalty program seem like an extension of my brand, as opposed to an afterthought widget was incredible.
Some important things that separate Loyalty Lion from the competition are:
• Ability to embed panel into a custom page/account page
• Integration with Limespot app
• In-depth analytics
• Best price
I look forward to updating this review as the year goes on.
Thanks for the five star review and the feedback 😄Glad we were able to support and great to hear our integrations will be helpful!
Our team was overly cautious in our approach to implementing a loyalty rewards program, and our timidity was met with complete reassurance and clear explanations for all of our uncertainty. If you are on the fence as to whether Loyalty Lion is a good fit for your online shop, get off of it! This developer delivers on all of its promises and then some, plus they encourage feedback and may even implement your ideas if they make sense for other stores too! They make the rewards program clear and simple for online shoppers and for our team's backend administrators. We definitely recommend Loyalty Lion.
Easy to use, fast response time to support, works well. Set up was informative and helpful to get our loyalty programme started.
Thank you so much for taking the time to leave us a lovely review, your feedback means a lot to us 💫