LoyaltyLion Rewards & Referral , 580 則評價
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Excellent app, perfect customer service. Highly recommended! The only thing I miss is localization in different languages.
Thank you for taking the time to share your review, our fabulous customer support team is always here to help!
Hannah (our CSM) and the support team are my go to resources whenever we run into any question or issue within LoyaltyLion. Update: all of the work the LoyaltyLion team has put into their dashboard and reporting have not gone unnoticed. The improvements reflect their commitment to continually enhancing the platform and providing valuable insights to users like us. Their support and expertise make us confident in the effectiveness of our loyalty program. We know we have a trusted partner in LoyaltyLion to help us make our loyalty program it the best it can be.
Thank you for the great feedback! We will pass this feedback on directly to Abi, Sathiya and Duraan!
We love working with the Loyalty Lion team! Their platform is easy to use and their team is super helpful and great to work with.
Thank you for sharing your positive experience with LoyaltyLion, we are happy to hear you are enjoying using our program and collaborating with our fabulous team!
Customer support was excellent! Sathiya managed to resolve our issue very fast. I appreciate the quick responses and patience. Thanks again for your help!
Thank you for your review! We will pass this onto Sathiya to directly
Our onboarding experience was so great! Our rep, Freya Morrison, was so resposive and helped us every step of the way! Seriously couldn't have had a better experience setting up our Loyalty Program.
Thank you for your review, we are happy to hear you had a smooth onboarding experience and that Freya has supported you setting up your program successfully!
It has been a flawless experience! Very happy to be working with Hannah Yaffe on our site, she has been so resourceful and attentive to ensure all things are running smoothly. On top of that, she has gone above and beyond to propose ways to improve our current program and educate on us on all the features of loyalty lion.
Thank you for your 5* review, we are delighted to hear you are happy with our program and the support you've received from Hannah!
Loyalty Lion was a great find for us! The team is insightful and thoughtful with their directions in strategy and program development. The platform seamlessly integrated within our Shopify store and was a low lift internally as a result! We are thankful to have them as an extension of our team.
Thank you for your review, we can’t wait to see your programme progress!
Our Onboarding Reps, Jonathan and Jason, were quick, responsive and provided great insights on how to succesfully launch our program.
Thank you for your feedback, we're glad to hear that you had a smooth onboarding experience and that you were happy with the support you received from Jonathan and Jason!
Our Account Manager, Hannah, has just conducted a thorough QBR - outlining performance since launching the programme and ways we can improve our success. I look forward to seeing performance ramp up over the coming months when we move into our second quarter, and see the impact the programme has on LTV.
Thank you for taking the time to share your feedback. We are happy to hear that Hannah has provided you with meaningful insights and advice, and we look forward to seeing the positive impact this will have on the performance of your loyalty program.
Sammy Newton has been nothing short of extraordinary in our onboarding process. He's been so patient and guiding through our process. He's been proactive in checking in on our launch progress and has been so helpful in answering ALL the many questions I threw at him. We also restructured our program in the middle of launch and he was super helpful during everything. He's been such a pleasure to work with too!
Thank you for taking the time to leave us a positive review, we are so delighted to hear that Sammy went above and beyond during your onboarding process!