整體評分
4.6
各級評分數量
  • 80% 的評分為 5 顆星
  • 10% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2023年10月23日

We’ve had a great experience working with LoyaltyLion for our Rewards program for the last two years. As a beauty retailer on Shopify, LL was extremely easy to set up. It gave us the flexibility to create a compelling program unique to our business, design a Rewards landing page that was customized for our brand, and helped us drive repeat purchase and grow CLTV - all with minimal lift from our engineering team.

After evaluating multiple platforms, we chose LL because of their singular focus on providing best-in-class loyalty programs (vs. others where loyalty is one of many offerings), complete feature set, set up tools that allowed marketing/non-technical people to do the heavy lifting to get the program up and running, and Klaviyo integration that made it easy to trigger emails and drive engagement through our program throughout the customer journey.

Our onboarding point person, Luana, was awesome and helped us get to the exact implementation we were looking for and launch on time to meet our goals. Their landing page builder was great because we were able to quickly set up a V1 rewards page and launch the program.

Our customers love the program and it’s super easy for them to redeem points. LL has been very easy to maintain and report on, giving us a fun way to engage with our best customers and drive additional revenue. When we need help the team is always responsive and kind.

LL has been a great partner for us! Highly recommended.

NakedPoppy
美國
使用應用程式 接近2年
LoyaltyLion 已回覆 2023年10月30日

Thank you for taking the time to share such a positive review! We are delighted to hear that you are happy with your loyalty program and the support you have received from Luana, whilst your customers enjoy redeeming their points on the platform!

2023年11月17日

Loyalty Lion is a fantastic loyalty program that has added tremendous value to our business. It's incredibly easy to set up and manage, and our customers love the rewards they receive. The platform allows us to engage with our customers in a meaningful way and keep them coming back for more. The analytics and reporting tools are also very helpful in tracking the program's success. Overall, Loyalty Lion has been a game-changer for our customer retention efforts, and we highly recommend it to other businesses looking to boost customer loyalty.

Ryno Power
美國
使用應用程式 4個月
LoyaltyLion 已回覆 2023年11月20日

Thank you for taking the time to share your feedback, we are extremely happy to hear that you had such a positive experience with LoyaltyLion and that it made a big difference to your customer retention efforts!

2023年11月20日

The loyalty Lion R&R programme has been very good for us to measure and reward our VIP customers. The platform itself is quite easy to navigate and they always update it to be the most user frienly possible and update reporting. Hannah has been great at taking us through our successes and how to imporve the programme further and she is always proactively sharing updates and benchmarks for us to measure against. She's been great and very responsive on all emails and calls.

The Beauty Crop UK
英國
使用應用程式 9個月
LoyaltyLion 已回覆 2023年11月22日

Thank you for your positive review, we're happy to hear that you're receiving the support you need from Hannah and that the LoyaltyLion platform is working well for you!

2023年10月23日

We worked with the Loyalty Lion team to launch our rewards program. we have been working with them for a year now and I am very happy with their support, education, and guidance. Jason and Luana have been a massive help to us. We had to navigate through our store's complicated systems to find a solution that made sense for our business. They were able to support us after hours when we launched due to our time difference and were very responsive to any issues or last-minute questions we had. I also wanted to mention they have an abundance of content for our design team to work with which helped massively.

© GreenPan Official Store
美國
使用應用程式 1年多
LoyaltyLion 已回覆 2023年10月30日

Thank you for your feedback! We are thrilled to hear you are happy with the continuous support and guidance you have received from both Jason and Luana, whilst also finding our available content useful!

編輯時間:2024年4月3日

We've only been with LL for a few months and can see a lot of interesting functionalities that are already increasing our sales. The integration with Shopify and Klaviyo is great and the customer service is superb.

Blue Banana Brand
西班牙
使用應用程式 6個月
LoyaltyLion 已回覆 2024年1月23日

Thank you for taking the time to share your review. It’s great to hear how smooth the onboarding process with Jonathan has been and we look forward to seeing your program deliver value to you.

2023年11月28日

I have had a really great experience with the Loyalty Lion team. We approached Loyalty Lion in October with the aim to get live before Black Friday, which was well and truly accomplished. Jonathan and James have been really helpful and quick to answer any questions, not matter how small.

Lorenzo Veratti
英國
使用應用程式 大約1個月
LoyaltyLion 已回覆 2024年1月23日

Thank you for taking the time to share your review. We’re very happy to hear that you were able to get your program live in time for Black Friday and that Jonathan and James have been so helpful.

2023年12月13日

Great experience with LoyaltyLion, team is super reactive.

Happy Mammoth AU
澳洲
使用應用程式 3年多
LoyaltyLion 已回覆 2024年1月23日

Thank you for taking the time to share your review, our customer success team is always on hand to help!

2023年11月23日

We just started working with LL, the onboarding process was easy and Sammy from the onboarding team was very helpful throughout the whole thing. He gave us personalised recommendations and ensured that the setup of our program matched our needs.

Serious Tissues
英國
使用應用程式 5個月
LoyaltyLion 已回覆 2024年1月23日

Thank you for taking the time to share your positive review. We love to hear how helpful Sammy has been in creating a personalised program that matches your needs - we can’t wait to see its success!

2023年9月6日

We´ve been working with Loyaltylion app for a few years now and it has definitely helped us bring in more revenue. Our clients love to purchase knowing they will win points and have a discount for future purchases. The customer service is great and on our plan we count with a specialist that gives us new ideas and we can have monthly meetings to revise all the features and see if there is room for improvement.

VannaBeltGelv
美國
使用應用程式 大約6年
LoyaltyLion 已回覆 2023年10月17日

Thank you for your positive review. We are pleased to hear that you feel fully supported by our team, whilst your clients are enjoying using your loyalty program!

2023年8月9日

We love working with Loyalty Lion! Their platform is by far the best rewards program out there. Their team is super helpful and very kind. They only want to see your rewards program succeed, so they do whatever they can to help. There's some slight issues with developers not being available if you need something fixed, so it can be a little manual in that way. Otherwise, we love Loyalty Lion and wouldn't use anyone else for my rewards program.

Bombshell Sportswear
美國
使用應用程式 大約6年
LoyaltyLion 已回覆 2023年10月17日

Thank you for your positive review, it's feedback like this that keeps motivating us to go above and beyond for our customers!