Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

January 21, 2019

Amazing app !! Me encantaría que se pudiera hacer mas cosas acerca del diseño y así seria mas personal

John Henry Mx
Mexico
Almost 4 years using the app
July 25, 2018

A great app for Customers and Store Owners. Good support from Loyalty Lion to help with configuration & onboarding.

Vsavi Cbd E Liquid
United Kingdom
Almost 4 years using the app
December 4, 2019

The LoyaltyLion integration is really coming together on our site with the help of the LoyaltyLion team. They are eager to answer our questions and assist in any way they can. We're excited to increase our referrals and customer loyalty with this program. We are on the right track and Magda specifically has been a key component. Thanks all!

SleepPhones
United States
Almost 4 years using the app
January 5, 2021

I have been using this app for quite sometime. My customers find it pretty easy to use and obtain their vouchers. The support team is very quick and friendly. There are so many great features on this app that it's really worth getting into!

Peace of Cloth
United States
Almost 4 years using the app
LoyaltyLion replied January 14, 2021

Hi Peace of Cloth team, thanks so much for your review! We're really glad your customers are enjoying the program and that you're enjoying all of our features 💜

March 29, 2019

We just launched but we anticipate an instant ROI because this make the process of using points and discounts directly on teh checkout page. Excited to see it work. The customer service team is fantastic as well!

Senior.com
United States
Almost 4 years using the app
LoyaltyLion replied April 16, 2019

Thanks for the kind words and congratulations on launching!

December 22, 2020

Great customer service and a great add-on to our store! Referral and rewards are a really good retention tool for us!

ABBY&FINN
United States
Almost 4 years using the app
LoyaltyLion replied December 31, 2020

Thank you so much for leaving us a review, your feedback is so important to us😊. We look forward to working with you further in 2021!

February 18, 2020

Awesome experience and seamless integration with our store. Easy to setup and manage reward tiers and has had a positive impact on sales.

Concealment Express
United States
Almost 4 years using the app
LoyaltyLion replied February 19, 2020

Hi Concealment Express,

Thank you for your positive review - we are very pleased to hear that you have had a seamless experience with our program!

Thanks again,

LoyaltyLion Team

June 18, 2020

I set up this app primarily to grow my referral traffic. I'm still on the free plan, and trial the referral enhancements. I've got a few days on the trial remaining, but already know that i will be keeping it. I loved how easy it was to set up and the seamless integration with my store. The help articles were intuitive. The support team is amazing and they really do respond within minutes. A big thanks to LaurenceTownsend... Super efficient, in importing my data so I didn't lose a minute in letting my customers know that we were live!

I can see myself easily moving on to the Small Business plan as my business grows. It's just a tad pricey for the scale of my shop right now, but hopefully this app will help me grow my business.

Coffee Notes
South Africa
Almost 4 years using the app
LoyaltyLion replied June 23, 2020

Hi Coffee Notes,

Thank you for the review. It is lovely to hear about your experience with Laurence from our customer success team and we're glad to hear about your seamless setup!

Thanks,

Caitlin

September 28, 2020

A really great app, with super responsive and helpful customer service from Hannah in the support team. Thanks!

Air & Grace
United Kingdom
Almost 4 years using the app
LoyaltyLion replied October 23, 2020

We are so happy to hear you are enjoying our platform and the service from our Support team 😀 I have forwarded your lovely words onto Hannah and the rest of the team!

April 7, 2020

Have a problem with LoyaltyLion after changing our theme, but the problem is solved in real quick fashion within a day, thanks a lot.

mamaishop
Hong Kong SAR
Over 3 years using the app