Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

April 7, 2020

Have a problem with LoyaltyLion after changing our theme, but the problem is solved in real quick fashion within a day, thanks a lot.

mamaishop
Hong Kong SAR
Over 3 years using the app
Edited December 8, 2017

Support from Lottie and Cecillia are superb! Swift and fully understand what customer means. Live chat support help out lots faster.

Migrating and set up everything just took me an hour from start to launch!

Interface was easy to use and understand, analysis dashboard is pack with information

Skhc
Malaysia
Over 3 years using the app
October 21, 2022

Our community are very happy with the program. It's easy to use. Also good upgrade options Great service from Aisha an extra bonus! .

Nourished
Netherlands
Over 3 years using the app
LoyaltyLion replied November 30, 2022

Thanks so much for your feedback! It makes our day hearing about how much our customers love LoyaltyLion and the great service they’ve received from our team. We have passed on your review to our team and look forward to continuing working with you.

June 24, 2020

It's a really great app. My costumer really love to use it and it brings me a lot of reccurent sale. Thank you Loyalty Lion!

Milie Bijoux
Canada
Over 3 years using the app
LoyaltyLion replied July 21, 2020

Hi Milie Bijoux,

Thanks for your review! It is great to hear that your customers are loving the program 😊

December 3, 2020

We have been using this app for years with little to no issues. Any issues or questions have been addressed by the developer quickly. We use this to generate points and offer rewards to our repeat customers.

Simply Vapour
United States
Over 3 years using the app
LoyaltyLion replied December 31, 2020

Thank you so much for leaving us this wonderful review. We are looking forward to continue working with you in 2021!😀

October 31, 2016

So far this app works great for us. I am happy to see that the developers finally decided to offer it for free. They also have "cafeteria" style option where you can build from the free plan and choose ways for your customers to earn points that suit your business. That's a big plus for us! Being able to embed the app into a page and edit css is also a plus.

Gusto Co
United States
Over 3 years using the app
April 21, 2020

The team are so great with support and have helped me answer all questions quickly and helped resolve issues fast. I love the benefits of using the program. So many of my customers keep returning because of the loyalty program! Thank youuuu!

Alternative Activewear
Australia
Over 3 years using the app
LoyaltyLion replied June 11, 2020

"So many of my customers keep returning because of the loyalty program!" That is what we like to hear! Thank you for sharing your success. 🎉

November 17, 2020

We rebranded and changed our domain and Amber helped me seamlessly transfer our old loyalty point program to our new domain --something which I thought would be much more difficult and time consuming. So grateful for that easy switch because our customers love this program!

Cellular MD
United States
Over 3 years using the app
LoyaltyLion replied November 20, 2020

We are so pleased to hear that your customers are loving LoyaltyLion 🦁 Thank you so much for leaving us a 5 star review 💫

July 2, 2014

Price: Best value for money app for all sized businesses looking to reward customers for making purchases/referring your business. Looked into various options.

Design: excellent nice and easy for customers & store owners to use.

Performance: So far we have seen a big increase in customers creating accounts. This clearly shows customers are looking to spend & receive rewards for their spending.

Support: Been great & helpful so far. Getting an email response within 1 day.

PureChimp
United States
Over 3 years using the app
May 4, 2021

Great support and on-boarding process for a top-tier loyalty program. Integrates nicely into the site with minimal effort. Totally intuitive so customers have seamlessly started using the program without much of an effort. We just started our first double-points event and the response is nice!

Canoe Club
United States
Over 3 years using the app
LoyaltyLion replied May 10, 2021

Thanks so much for taking the time to leave us this wonderful review! We're so happy to hear you're loving the loyalty program and making the most of what it has to offer 🎉