Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

December 8, 2020

Loyalty lion has been a great add-on to our website. Providing more conversions and loyal customers. Highly recommend to add to your store.

Ranger Ink
United States
Over 2 years using the app
LoyaltyLion replied December 14, 2020

Hi Ranger Ink team,
Thanks so much for your review ✨We're so happy to be contributing towards your customer retention and look forward to maintaining this for the future!

April 16, 2016

We have been using this for over a year and can't tell you how much our customers love it - it is really giving us the edge over all of our competitors - the best shopify App we have downloaded ever and we have downloaded a few!

Jasons Dive Store
United Kingdom
Over 2 years using the app
August 4, 2020

We researched all the loyalty apps and after hearing great things about Loyalty Lion from other brands we decided to try it. The responsiveness of the Loyalty Lion Team is amazing. They really get to know your brand and provide meaningful help. The resources they provide are incredible and offer insight into all aspects of running an ecom business. Highly recommended.

Chestee
United States
Over 2 years using the app
LoyaltyLion replied August 13, 2020

Many thanks for the review! We're very happy that you chose LoyaltyLion and it is great to hear that you're enjoying the resources too.

December 26, 2019

I really appreciate that the Loyalty Lion team did a follow-up consultation with us on our loyalty program and suggested how to improve it further. We've made some changes and hopefully this will give us more signups and better ROI!

The Min List
Singapore
Over 2 years using the app
March 17, 2023

So far, Sam and Ellie have been super helpful with process of re-launching our loyalty program. We aren't quite there yet, but their knowledge and superb level of communication have made it easy and enjoyable. They also share excitement and enthusiasm for our project which is always a plus.

We can't wait to fully launch to see the reaction of our members and hopefully, increased metrics!

ThruDark Limited
United Kingdom
Over 2 years using the app
LoyaltyLion replied March 19, 2023

Just wanted to let you know how much your review means to us here. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we look forward to getting your relaunch fully up and running! Have an amazing day!

July 31, 2020

Very professional, quick, responsive staff. Asked a question my customer had and they responded within a short period of time and covered the question thoroughly. Laurence was very professional and efficient as well! Very pleased.

OMIERA LABS
United States
Over 2 years using the app
LoyaltyLion replied August 13, 2020

Thanks for the review! It is great to hear about your experience with our customer success team. 😊

April 22, 2017

Great customer service and ongoing account management. They actually reach out to YOU about about how to maximize your program. I found their pricing very clear. They have also been responsive to suggestions. Very client-focused!

Bezels And Bytes
United States
Over 2 years using the app
November 22, 2016

Great app, works as advertised. Increased customer loyalty and reduced churn rate. Support is fantastic.

Fendrihan
Canada
Over 2 years using the app
July 2, 2014

We love this app! Easy to set up. Easy to use. The design looks great and we can already see that our customers are earning rewards which means they will come back and spend with us. New features have already been added so this is a forward thinking app that will keep on improving to help us increase business. Every Shopify store should have this app!

Designer Dog Clothes UK | Stylish Small Dog Clothing from Chilli-Dogs
United Kingdom
Over 2 years using the app
August 10, 2018

Very good app. Easy to set up, works fine also with APIs. It is a bit pricy but if you promote your program actively, it will pay off over a couple of month. To switch on the email notifications is a must, otherwise people forget about their points! Customer support is fast, accurate and competent. Highly recommend!!

Thecurated Skin
Switzerland
Over 2 years using the app