Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app straightforward to set up and use, with features such as a landing page builder, customizable rewards programs, and Klaviyo integration. It's praised for driving customer engagement and boosting revenue, with robust analytics for tracking success. The app's flexibility and seamless site integration are appreciated. The customer support team is noted for their quick response and excellent service. It's recommended for businesses looking to enhance customer loyalty and retention.

August 8, 2021

Fantastic app to leverage all Shopify channels! The tool is very well built and with all options needed to launch a program. Support for this app has to be one of the best I've had in a long time.

Meat N' Bone
United States
About 2 years using the app
January 25, 2018

Very helpful customer service, fairly easy to implement and use

Worldofsquishies Com
United States
About 2 years using the app
March 23, 2023

We are happy to renew the new points program using Loyalty Lion. Our Strategic CSM, Hannah, helped a lot to give us advice.
The app also offers many types of voucher and discounts, so that we can deliver variety offers to our customers. I hope more functions will be added in the future :)

ZENB
Japan
About 2 years using the app
LoyaltyLion replied March 24, 2023

We love Hannah and so glad to hear that you think she's great too! We appreciate you sharing your thoughts on additional features and we will continue to make sure we are sharing all of that feedback with our product team! We love being able to help grow your loyal program!

Edited August 11, 2020

I have no hesitation in recommending Loyalty Lion to other business owners, no matter their size. Since we started the program it's paid for itself 5x over in customer retention and customer experience. It was easy for us to step up, just takes a bit of planning to figure out the best rewards and tiers. After we implemented Loyalty Lion we've seen our competitors come out with similar programs -- that's how we know we're doing something right. Loyalty Lion is now one of the cornerstones of our business.
Great support (shout out to Ellie, who helps us when we need it!) excellent UX and integrations. Couldn't be happier.

The Cookie Countess
United States
About 2 years using the app
June 3, 2020

What an awesome little app. It is super easy to use. Support is unbelievable. Answer all my questions and help me with everything I need. My customers absolutely love the rewards program

Glamour and Lace Boutique
Canada
About 2 years using the app
LoyaltyLion replied June 11, 2020

Thank you for your kind words about our support team! It is great to hear about your experience with our app. 💜

May 18, 2020

It's very user friendly and we believe it will help our business a lot! Also the emlployees were very helpful.

Pemy
Türkiye
About 2 years using the app
LoyaltyLion replied June 11, 2020

Thanks for sharing your kind words about our support team. Good luck with the program and rewarding your most loyal customers. 💜

April 6, 2020

We love Loyalty Lion. It integrated with all the other apps we're using and it's done a great job of bringing customers back. Lifetime customers for the win.

Arctic Fox - Dye For A Cause
United States
About 2 years using the app
February 5, 2021

This app is fantastic. Complete package! Using LoyaltyLion has made starting a rewards program easier than I imagined. It was super helpful having a representative walk us through the onboarding process to ensure that everything was ironed out by the time we launched. Excited to do more with the program.

Ebbets Field Flannels
United States
About 2 years using the app
LoyaltyLion replied February 18, 2021

Thank you so much for your kind words about LoyaltyLion! 🦁 We are so happy to hear that you've had such a seamless experience with us so far and look forward to seeing your program grow and grow 📈

November 17, 2015

Great service and improving by the second. Personalized attention from top to bottom and they actually pay attention when you need assistance. I strongly recommend LoyaltyLion over all other services.

Idealstores
United States
About 2 years using the app
April 9, 2021

Best loyalty program we've found. But what's most impressive is the team and their dedication to ensuring you build the program that suits your brand best.

Zorali
Australia
About 2 years using the app
LoyaltyLion replied May 10, 2021

Thank you so much for your kind words about LoyaltyLion and our team, I'll make sure to pass this feedback onto them🦁