Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

April 9, 2021

Best loyalty program we've found. But what's most impressive is the team and their dedication to ensuring you build the program that suits your brand best.

Zorali
Australia
Almost 2 years using the app
LoyaltyLion replied May 10, 2021

Thank you so much for your kind words about LoyaltyLion and our team, I'll make sure to pass this feedback onto them🦁

March 16, 2023

Great app and setup was a breeze . We've been using Loyaltylion for 2 years now and we have seen an healthy uplift in repeat purchases

HipKids
Australia
Almost 2 years using the app
LoyaltyLion replied March 16, 2023

Thanks for the awesome review about LoyaltyLion. We’re so pleased to hear it's working and helping you see that uplift in your purchase. We know these can be such trying times and we love to hear how it's helping businesses like yours! We’ve passed your kind words on to our product team. If there is anything else we can do, please let us know.

November 30, 2017

Been using it for several months and has worked well for us, just make sure names or emails are spelled exactly like they are written including punctuation or it won't grab them under members :)

Beconline
Canada
Almost 2 years using the app
August 26, 2014

This app has been fantastic so far, you really need to grab it while it is being promised for $19.95 a month forever for shopify customers.

Their customer service replies are superb and I am more than willing to wait anxiously for the facebook functionality and other features.

There is a little question mark? at the bottom left of the app where you can contact support - it lets you vote on ideas to come - very clean and fun interface

This page here http://feedback.loyaltylion.com/forums/217155-feature-requests also shows the requested features and their progress.

I highly recommend these guys.

Low Carb Canada
Canada
Almost 2 years using the app
November 4, 2020

Was amazing how fast we were able to get our loyalty program implemented on the site and James was a pleasure to deal with. Also love how customizable everything is.

Culprit Underwear Store
United States
Almost 2 years using the app
LoyaltyLion replied November 5, 2020

Thank you for taking the time to leave us this lovely review! We are so pleased that you love our customisation features and onboarding process 😀I pass on your kind words to James and the rest of the LoyaltyLion team🦁

July 4, 2016

Loyalty Lion Rewards and Referrals solved our refferal issues since it is a totally customizable solution. You can configure Loyalty program the way you need for your business. And quite important, Loyalty Lion allows you to send them your customer list and all time amount spent so the loyalty program can be retroactive.

Cafe Liegeois Us
Canada
Almost 2 years using the app
June 2, 2016

Great loyalty app, easy to use.

Pacifieronline
United States
Over 1 year using the app
February 19, 2021

The onboarding process was so smooth. I was given action items and we will be able to launch our Loyalty Program in no time. I truly think this program will generate a lot of revenue and keep our VIPs super engaged.

Little English
United States
Over 1 year using the app
LoyaltyLion replied February 23, 2021

Thank you for taking the time to leave us a review 💜 We're so pleased to hear that you had such a positive onboarding experience with us!

December 14, 2017

This is such a simple and straightforward app to integrate and use! The reporting makes it easy to measure the ROI for each loyalty option, in addition to which you can easily change those you want. I've only been using it for a month or so, but I would already highly recommend :)

Shop Curly Sue
Germany
Over 1 year using the app
March 8, 2021

Loyalty Lion has all the required features to run a successful Loyalty program. The on-boarding is smooth and the team provides great support to figure out the right program for your store.

RhinoShield India
India
Over 1 year using the app
LoyaltyLion replied March 19, 2021

Thank you so much for taking the time to write these lovely words about LoyaltyLion and our team💜. We are looking forward to watching your program become a success!⭐️