Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

May 18, 2020

It's very user friendly and we believe it will help our business a lot! Also the emlployees were very helpful.

Pemy
Türkiye
About 2 years using the app
LoyaltyLion replied June 11, 2020

Thanks for sharing your kind words about our support team. Good luck with the program and rewarding your most loyal customers. 💜

April 6, 2020

We love Loyalty Lion. It integrated with all the other apps we're using and it's done a great job of bringing customers back. Lifetime customers for the win.

Arctic Fox - Dye For A Cause
United States
About 2 years using the app
February 5, 2021

This app is fantastic. Complete package! Using LoyaltyLion has made starting a rewards program easier than I imagined. It was super helpful having a representative walk us through the onboarding process to ensure that everything was ironed out by the time we launched. Excited to do more with the program.

Ebbets Field Flannels
United States
About 2 years using the app
LoyaltyLion replied February 18, 2021

Thank you so much for your kind words about LoyaltyLion! 🦁 We are so happy to hear that you've had such a seamless experience with us so far and look forward to seeing your program grow and grow 📈

November 17, 2015

Great service and improving by the second. Personalized attention from top to bottom and they actually pay attention when you need assistance. I strongly recommend LoyaltyLion over all other services.

Idealstores
United States
Almost 2 years using the app
Edited November 14, 2023

Fantastic app and app support as always. Great to have a dedicated account manager, big thank you to Namita and the team for helping us improve the loyalty program and increasing our return on the investment.

Sweet Cures
United Kingdom
Almost 2 years using the app
LoyaltyLion replied March 3, 2023

Thank you for your great review. We’ve passed your kind words on to our team. Abi and the Support team are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you!

September 4, 2016

Awesome App!! Will help me retain customers and acquire new ones by referrals, and it's also easy to setup with the step by step instructions.

Valor Vape
Canada
Almost 2 years using the app
August 22, 2020

if you're on edge between the royalty apps. Will suggest you to go with LL specially for their awesome customer support :) Very responsive. Thanks a lot.

Pulsecomics
Kuwait
Almost 2 years using the app
LoyaltyLion replied October 23, 2020

This is amazing feedback, thank so much for your lovely review 😀 I will be sure to pass on your kind words back to the team!

September 23, 2021

We were previously using a different rewards app, but LoyaltyLion offers a few features that we needed in order to make the most of our rewards program - such as a special hidden tier that could be based on customer tags for our B2B account users. They also provide better analytics and insights than other programs we looked at. The sales and onboarding process were lovely - the teammates we dealt with have all been an absolute delight. Prompt, friendly, helpful, and not at all annoying or overly salesy. They were able to answer all my questions and help guide us to making better decisions about our new & improved program that I'm very grateful for. When I have needed continued customer service support, they have been prompt and thorough which I have come to discover is quite rare. All in all, I'm so pleased that we are getting the level of service I would expect from the price tag, which in my opinion has been well worth it thus far! Kudos to the LL team.

Blue Summit Supplies
United States
Almost 2 years using the app
July 2, 2014

These guys are constantly evolving this app for the better. It has an amazing new design and some great new features. The long term benefits of this app to store owners is huge!

OneWiseMac
United Kingdom
Almost 2 years using the app
October 22, 2016

Great App and would highly recommend!

Fashionfoodmusic
United States
Almost 2 years using the app