Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

September 25, 2019

Really great app. The service is exceptional and the team really went out of their way to understand my business and provide the best advice. Highly recommend

Adventureco
Australia
Over 1 year using the app
LoyaltyLion replied September 27, 2019

Hi Adventureco,

Thanks for the review, that is great to hear!

Kind regards,

Caitlin

June 30, 2021

Amazing, would highly recommend it if you are wanting to set up a points/rewards system for your customers. The customer service team is extremely helpful aswel!

Urth (Canada)
Canada
Over 1 year using the app
April 18, 2016

Best app tool ever to increase happy and returning customers. The service by Kerry Ford is 10 stars, very fast response and even give me few more days on my trial. I recommend for stores with Shopify POS is very friendly use to employees and effective to customers.

I am so happy and satisfied with this app.

- Elohai Plus Size Boutique
www.ElohaiBoutique.com

Elohai Plus Size Boutique
United States
Over 1 year using the app
August 8, 2022

We LOVE Loyalty Lion! We have been using this app for around 12 months now and have only been using the basics. We are going through a re launch of our loyalty program now and excited to use the app to its full potential! A big thank you to Jake and the team for all your support with the process!!

Proud Poppy Clothing
Australia
Over 1 year using the app
LoyaltyLion replied August 10, 2022

It’s great to hear that you're having a positive experience with LoyaltyLion.
Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, please let us know.

October 19, 2018

Before signing up for Loyalty Lion I took the time to research all of the other major players in the marketplace. All other apps had a functionality deal breaker. This app does it all, and does it well. It's absolutely amazing.

It took only an hour or two to launch (under a week to fully integrate seamlessly).

The pre launch support team was outstanding. They took the time to understand our business, and our goals for the program. That walked us through all options to insure we configured for optimal results.

The dev team was extremely helpful with configuring the app and troubleshooting challenges that other integrations caused. Thanks to their assistance we have a fully integrated, seamless rewards program.

We love it!

PilotMall.com
United States
Over 1 year using the app
August 29, 2016

Super easy to setup and we are seeing engagement immediately. I also really like that LL is so scale-able. We are really looking forward to making the Loyalty program on www.ruggedmaterial.com a big part of our plans.

Rugged Material
United States
Over 1 year using the app
October 29, 2014

We highly recommend LoyaltyLion! It's very easy to use, powerful and works perfect. The design is neat, clean and easy to adjust. Our customers love it and so do we. Keep up the good work. Totally worth 5 stars! Thank you.

Applepiepieces
Netherlands
Over 1 year using the app
October 26, 2016

Super easy to install. My customers are very excited for me to offer a rewards program. It is set up to support small business, which I love.

Humbird Design
Germany
Over 1 year using the app
November 4, 2022

Very intuitive app, easy to use and is already paying off just a few days in to launching the program. Jonny is a wonderful source of knowledge for us too.

VKTRY Gear
United States
Over 1 year using the app
LoyaltyLion replied November 30, 2022

We really appreciate you taking the time to leave us your 5-star review. It means a lot to the team, and we look forward to continuing working with you.

November 22, 2019

I can't speak to the cost efficiencies for lower plans, but as far as advanced functionality vs others (we previously used Smile.io) Loyalty Lion blows them out of the water. We were able to do custom things we wanted that Smile couldn't, the onsite UX/UI is much better, extremely mobile optimized, the dashboard is much more useful, and overall functionality of building loyalty is more optimized and we definitely saw improvements when we switched. The LoyaltyLion team is very responsive and great to talk through ideas & optimizations as well, and they're continuously adding new features to the platform that improve the loyalty program landscape. Highly recommend - Daniel Director of Marketing & Operations

Scented Treasures USA
United States
Over 1 year using the app
LoyaltyLion replied November 25, 2019

Hi Daniel,

Thank you for the kind words - it is great to hear about your results and experience with LoyaltyLion!

Thanks again for sharing your feedback,

Caitlin