Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

Edited October 28, 2018

this app was so easy to set up and my XLR8 riders are already using it. Thank you 100% recommend. Well done

XLR8
Australia
7 months using the app
September 13, 2018

Very happy using LoyaltyLion to drive retention. The app works smoothly and is easy to customize. Been very pleased with their support team as well. Huge plus to utilize Flow with it. 5 stars all day.

Perfect Keto
United States
7 months using the app
Edited November 10, 2020

Great app, very good overall service. Helps you retain and engage clients in an exceptional manner..

Sokobox
Chile
6 months using the app
LoyaltyLion replied November 16, 2020

Thank you so much for your review 😊. We are really happy to hear that you are seeing positive results retaining and engaging clients with LoyaltyLion🦁

October 20, 2020

I'm loving the app and all the possibilities it has opened up! The onboarding process was very thorough and the customer service with all my questions has been outstanding. Thank you!

Baby Bow Club
Australia
6 months using the app
LoyaltyLion replied October 28, 2020

Thank you so much for your lovely words about LoyaltyLion and our team🦁. We really appreciate you taking the time to leave this feedback💜

July 22, 2016

We have just signed up for this app and so whilst we haven't yet experienced the full power of the loyalty program, we can comment on the amazing team at LoyaltyLion. The team have bent over backwards to help us and we couldn't be happier!

Noc Noc Wooden Toys
Australia
6 months using the app
September 23, 2018

Love it so far.... just downloaded it and looking forward to using it.........................................

Donata Skinfood
United States
6 months using the app
January 21, 2021

We are in the process of onboarding and are very excited to get started! Our rep, Sophie, has been immensely helpful and resourceful.

Smockingbird
United States
6 months using the app
LoyaltyLion replied January 25, 2021

Thank you so much for your lovely review 💜 We are so happy to hear how positive your experience getting started with us has been and are looking forward to see your loyalty program's success! 💫 I will be sure to pass your comments on to Sophie!

March 26, 2021

Great loyalty app. We've migrated from Smile.io mainly due to the fact that Loyalty Lion has a dedicated landing page for rewards. The onboarding was great. They helped set up most of our structure and the migration was seamless. Our customers are loving how easy it is for them to see their points from their account.

ALPAKA
United States
6 months using the app
LoyaltyLion replied May 10, 2021

Thank you for your review! We're so happy to hear that your customers are already loving the new loyalty program setup😀

August 3, 2018

this was easy to use i definitely recommend it

Candles In Bookland
United States
6 months using the app
April 5, 2017

Awesome app and even more awesome support.

Mychopchop
Canada
6 months using the app