Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

August 28, 2018

Simple and easy to setup! That was awesome! I hope my customers love it. Thank you so much!

Resume Diva Company
United States
2 months using the app
December 1, 2020

Great app that our customer love. Also great customer service, always ready to help out when you have an issue.
Highly recommended!

Jerry America
Italy
2 months using the app
LoyaltyLion replied December 14, 2020

Thank you for your lovely review! 💜 We love to hear that our Support Team are providing the best support possible and are happy that your customers are loving the loyalty program 😊

October 17, 2018

Really easy to use and set up, hopefully, this will help with my new store very excited to see how it goes.

Ark & New
United Kingdom
2 months using the app
Edited March 27, 2019

After much deliberation on what loyalty app to use for my reward program, I ended up choosing Loyalty Lion and am extremely happy with the results. The amount of custom support I received to make my loyalty program seem like an extension of my brand, as opposed to an afterthought widget was incredible.

Some important things that separate Loyalty Lion from the competition are:

• Ability to embed panel into a custom page/account page
• Integration with Limespot app
• In-depth analytics
• Best price

I look forward to updating this review as the year goes on.

Pixel Empire
United States
2 months using the app
LoyaltyLion replied April 16, 2019

Thanks for the five star review and the feedback 😄Glad we were able to support and great to hear our integrations will be helpful!

August 2, 2015

Our team was overly cautious in our approach to implementing a loyalty rewards program, and our timidity was met with complete reassurance and clear explanations for all of our uncertainty. If you are on the fence as to whether Loyalty Lion is a good fit for your online shop, get off of it! This developer delivers on all of its promises and then some, plus they encourage feedback and may even implement your ideas if they make sense for other stores too! They make the rewards program clear and simple for online shoppers and for our team's backend administrators. We definitely recommend Loyalty Lion.

Marie Veronique 2
United States
2 months using the app
September 10, 2016

Great add on, great customer service from the support staff, really happy and it is boosting our customer retention well.

I would like to see tighter integration of social referral buttons on the product pages (out of the box) but i am pretty sure I will be able to work out how to do this using their API when i get a chance.

Good stuff though keep up the good work loyalty lion

Mauds Fabric Finds
United Kingdom
About 3 years using the app
January 25, 2021

Easy to use, fast response time to support, works well. Set up was informative and helpful to get our loyalty programme started.

Playful Promises USA
United States
2 months using the app
LoyaltyLion replied January 28, 2021

Thank you so much for taking the time to leave us a lovely review, your feedback means a lot to us 💫

March 31, 2021

The support staff is incredibly helpful! They genuinely care about your store. Loyalty Lion helped increase our customer value overall. Very easy to use.

'47
United States
Almost 3 years using the app
LoyaltyLion replied May 10, 2021

Thank you for taking the time to leave us a lovely review😀

May 22, 2017

The loyalty tab at bottom right corner of page is not showing? Can you help?

Meridiths Catering
United States
Almost 3 years using the app
Edited May 3, 2019

We love the app at FutbolMarkt.com - it fits seamlessly into our store. We've added all of the features we wanted and we look forward to it adding another aspect to our store.

Meanwhile their support is excellent. They've helped us with our queries and troubleshooting and have been very responsive.

Highly recommend!

FutbolMarkt.com
Canada
About 2 months using the app
LoyaltyLion replied May 7, 2019

Great to hear that you've had a good experience and look forward to seeing some great results. Thank you for the feedback :)