Reviews (623)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and revenue through effective loyalty programs. They praise its user-friendly interface, customizable features, and seamless integration with platforms like Klaviyo and Shopify. The robust analytics dashboard is particularly appreciated. Exceptional customer support is noted, with an efficient onboarding process and proactive service from the support team, enhancing both functionality and user experience.

December 18, 2017

Easy to set up, works without problems and so many customization options with different price plans. This works for any budget really!

Lockshop Wigs
Netherlands
4 months using the app
Edited December 6, 2016

The installation and setup through the Admin dashboard was simple, and customer service exceeded our expectations every time we reached out for guidance. We just can't say enough good things about how much they want their customers to succeed. The platform itself is very flexible and offers everything we wanted in a loyalty program. You won't go wrong installing this app.

Killer Instinct Staging
United States
4 months using the app
July 29, 2016

easy to use and I love it. Must have

Sages Golden Purity
United Kingdom
4 months using the app
Edited August 27, 2023

Amazing app with amazing team.
Oscar, Jason and Hannah helped us to make the best of a loyalty program according to our needs and customers

פנדה
Israel
4 months using the app
LoyaltyLion replied July 13, 2023

Thank you for your great review! We will pass this feedback onto Oscar and Jason directly

May 6, 2018

We tested a bunch of loyalty apps and this one was the best by far. They all operate somewhat similarly, converting points to discount codes, but Loyalty Lion is great because it displays the customer's points right from the widget. Kasia and her team were super responsive during the trial period to get us up and running and answer every question we had. Highly recommended.

Shoptadpole
United States
3 months using the app
May 15, 2017

I like that the widget is not too overbearing on the site and looks good. Lots of options too and very fast support responses! :)

Salty Folk Supply
Canada
3 months using the app
October 16, 2020

The app is pretty easy to use. The account manager and customer support teams were super helpful during our loyalty program launch!

Plum Goodness
India
Almost 5 years using the app
LoyaltyLion replied October 28, 2020

We are so pleased that you are enjoying our platform and the support that you are receiving from your account manager and our team 💫We really appreciate your feedback!

March 1, 2018

We test drove several (really good) loyalty apps for our Shopify store, and hands down Loyalty Lion IS THE BEST ONE for us. We love it and highly recommend it.

Changemint
United States
3 months using the app
May 30, 2023

Jonathan has been helpful getting us up and running so far.

Looking forward to seeing what loyalty brings!

Free Soul
United Kingdom
3 months using the app
LoyaltyLion replied June 1, 2023

Thank you for your review! We will pass this on to Jonathan directly!

June 30, 2023

Loyalty Lion have been exactly what we needed to help scale our business and engage our loyal customers. Our CSM, Ellie, has been an absolute delight to work with. Any issues are quickly and efficiently resolved. Highly recommend.

Astrid & Miyu
United Kingdom
Over 4 years using the app
LoyaltyLion replied July 13, 2023

Thank you for your review - We will pass your great feedback onto Ellie directly!