Reviews (623)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and revenue through effective loyalty programs. They praise its user-friendly interface, customizable features, and seamless integration with platforms like Klaviyo and Shopify. The robust analytics dashboard is particularly appreciated. Exceptional customer support is noted, with an efficient onboarding process and proactive service from the support team, enhancing both functionality and user experience.

October 17, 2018

Really easy to use and set up, hopefully, this will help with my new store very excited to see how it goes.

Ark & New
United Kingdom
2 months using the app
Edited March 27, 2019

After much deliberation on what loyalty app to use for my reward program, I ended up choosing Loyalty Lion and am extremely happy with the results. The amount of custom support I received to make my loyalty program seem like an extension of my brand, as opposed to an afterthought widget was incredible.

Some important things that separate Loyalty Lion from the competition are:

• Ability to embed panel into a custom page/account page
• Integration with Limespot app
• In-depth analytics
• Best price

I look forward to updating this review as the year goes on.

Pixel Empire
United States
2 months using the app
LoyaltyLion replied April 16, 2019

Thanks for the five star review and the feedback 😄Glad we were able to support and great to hear our integrations will be helpful!

August 2, 2015

Our team was overly cautious in our approach to implementing a loyalty rewards program, and our timidity was met with complete reassurance and clear explanations for all of our uncertainty. If you are on the fence as to whether Loyalty Lion is a good fit for your online shop, get off of it! This developer delivers on all of its promises and then some, plus they encourage feedback and may even implement your ideas if they make sense for other stores too! They make the rewards program clear and simple for online shoppers and for our team's backend administrators. We definitely recommend Loyalty Lion.

Marie Veronique 2
United States
2 months using the app
September 10, 2016

Great add on, great customer service from the support staff, really happy and it is boosting our customer retention well.

I would like to see tighter integration of social referral buttons on the product pages (out of the box) but i am pretty sure I will be able to work out how to do this using their API when i get a chance.

Good stuff though keep up the good work loyalty lion

Mauds Fabric Finds
United Kingdom
About 3 years using the app
January 25, 2021

Easy to use, fast response time to support, works well. Set up was informative and helpful to get our loyalty programme started.

Playful Promises USA
United States
2 months using the app
LoyaltyLion replied January 28, 2021

Thank you so much for taking the time to leave us a lovely review, your feedback means a lot to us 💫

July 20, 2023

For now LoyaltyLion is a great partner to work with. The product is simple to use for the consumer as well for us as a retailer. It’s intuitive and if you have questions they will support you instant!

loftymanner
Netherlands
2 months using the app
LoyaltyLion replied July 25, 2023

Thank you for your review!!

March 31, 2021

The support staff is incredibly helpful! They genuinely care about your store. Loyalty Lion helped increase our customer value overall. Very easy to use.

'47
United States
Almost 3 years using the app
LoyaltyLion replied May 10, 2021

Thank you for taking the time to leave us a lovely review😀

May 22, 2017

The loyalty tab at bottom right corner of page is not showing? Can you help?

Meridiths Catering
United States
Almost 3 years using the app
Edited May 3, 2019

We love the app at FutbolMarkt.com - it fits seamlessly into our store. We've added all of the features we wanted and we look forward to it adding another aspect to our store.

Meanwhile their support is excellent. They've helped us with our queries and troubleshooting and have been very responsive.

Highly recommend!

FutbolMarkt.com
Canada
About 2 months using the app
LoyaltyLion replied May 7, 2019

Great to hear that you've had a good experience and look forward to seeing some great results. Thank you for the feedback :)

August 6, 2023

I migrated over to LL from Smile and I am very impressed with the level of support from the onboarding team. Jason was my onboarding specialist and success manager and he was always available to help me make important decisions or to run the numbers on what would make our program most successful. Luckily, he was able to show me many ways to improve our current system and I am very happy that I made the switch.

ROYAL CODES
United States
About 2 months using the app
LoyaltyLion replied October 17, 2023

Thank you for your positive review. We are delighted to have you on board and to hear that you were nothing but impressed with your overall onboarding experience!