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Overall rating
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify and other marketing tools. It's praised for its comprehensive features, including customizable options, a landing page builder, and a variety of rewards and discounts. The app's analytics and reporting tools are valued for tracking loyalty program success. Its ability to handle international rewards programs and currency conversion is also noted. The customer support team is commended for their responsiveness and expertise, and the onboarding process is smooth. Merchants report increased customer engagement and loyalty since using the app.

July 30, 2014

LoyaltyLion is the most easy-to-use and customizable loyalty app in the market. I tried a lot of loyalty apps, and LoyaltyLion is the best one so far. Originally I chose S loyalty, but it doesn't support mobile yet and quite pricey.

LoyaltyLion's Introductory price $19.99/m is a great deal for Shopify users, so if anyone is searching around for a loyalty app, I highly recommend it. Their response to any question is very quick; you won't have any issue with communicating with the team.

Also I like the design of the app window and the tab at the bottom. Our users love it too!
United States
About 2 months using the app
January 16, 2015

So far we're really liking this app! It has been a huge positive for our long time customers. I gave it 4 stars for the fact that I wish there were more features such as: Rewards for product reviews and Rewards for social media likes/follows. All in all, I gave it 4 stars and this will be a staple in our ecommerce business model for years to come.

Vital 4U®
United States
About 2 months using the app
January 3, 2018

very easy to set up! waiting for customers to utilize the feature to determine its full impact! so far with my tests I have been very happy!

United States
About 2 months using the app
March 15, 2023

New to the program but so far so good! Had a couple issues getting the rewards page set up on our theme but Jonathan McCarthy was very helpful getting all issues resolved!

Indestructible MFG
About 1 month using the app
LoyaltyLion replied March 15, 2023

Your review made our day! We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We couldn’t provide the Loyalty that we do without great customers like you! Thanks for choosing us, we can’t wait to help you again!

September 18, 2016

Set up was easy. We'll give it a few more weeks and see how it works for us.

Royal Closet Fashions
United States
About 2 months using the app
February 11, 2017

What a stupid app
I deleted app but I still see the widget on my shop
Stupid app...

United States
About 2 months using the app
LoyaltyLion replied April 9, 2019

Hi there, we're sorry that you found our app difficult. If you still having issues removing the widget you can follow the instructions here. (

October 4, 2018

Nous commençons à utiliser cette application aujourd'hui et elle à l'air géniale, nous nous réjouissons de voir les résultats!

Keskia pets
About 2 months using the app
February 25, 2021

Great loyalty app with all the functions needed to run a successful rewards program. Easy to install and set up. Only downside is analytics at this point as they're fairly basic with no ability to dive into referral by location or program performance without including all Shopify orders. It also takes a full purchase cycle to give good insights (for us that's 1 year).

About 2 months using the app
LoyaltyLion replied March 2, 2021

Thank you so much for your review! We're really pleased to hear your onboarding with us was so seamless. Your feedback around our analytics is really appreciated - I'll be passing this onto our product team! 💫

May 18, 2023

the app was good on day one, day 2 it has disappeared from our website?? it still shows installed in the backend, but stopped showing. strange !

Picco Ricco
2 days using the app
LoyaltyLion replied May 25, 2023

Thank you for your review, please reach out directly to our support team who would be happy to resolve this for you.

November 4, 2022

Very intuitive app, easy to use and is already paying off just a few days in to launching the program. Jonny is a wonderful source of knowledge for us too.

United States
About 2 months using the app
LoyaltyLion replied November 30, 2022

We really appreciate you taking the time to leave us your 5-star review. It means a lot to the team, and we look forward to continuing working with you.