Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

October 10, 2023

We had a great experience onboarding onto Loyalty Lion! Jonathan helped answer any and all questions and was super responsive!

Boarderie
United States
2 months using the app
LoyaltyLion replied October 16, 2023

Thank you for sharing your positive review. We are happy to hear that Jonathan went above and beyond with his help, making your overall onboarding experience a great one. Should you have any further questions, we're always here to help!

April 24, 2023

Our team has had a great experience with LoyaltyLion so far. Our Success Manager, Hannah has been a true delight. We've been able to launch unique campaigns to really get our customers interested in signing up for rewards!

trèStiQue
United States
About 1 year using the app
LoyaltyLion replied May 9, 2023

We sincerely appreciate you taking the time to share with us your experience with our LoyaltyLion Team. On behalf of our entire team, thank you for allowing us to partner with you.

May 18, 2023

Great tool and great team. They are quick to respond even though they are UK based for US clients. Happy with the support and the customizations.

2(X)IST
United States
Over 2 years using the app
LoyaltyLion replied May 25, 2023

Thank you for your review. Please let us know if we can help in any other way!

May 24, 2023

Our CSM, Hannah has been great to work with. Really understands the objectives for our business and is able to provide assistance with strategising for the program. Great communication with fast response time. Highly Recommend.

MESHKI
Australia
Almost 2 years using the app
LoyaltyLion replied May 25, 2023

Thank You so much for your review! We will pass this onto Hannah directly, please let us know if we can help in any other way!

July 17, 2023

Loyalty Lion has been outstanding. They seamlessly transitioned our rewards program, offered excellent features, and provided exceptional support. Highly recommended!

Grace and Lace
United States
Over 2 years using the app
LoyaltyLion replied July 25, 2023

Thank you for your review! We are great to hear you are enjoying the partnership!

May 30, 2023

Great addition to our business in helping us retain customers and grow LTV! The Loyalty Lion team is great to work with and the app integrates seamlessly with our website. Thanks for being a great partner!

procompression.com
United States
About 3 years using the app
LoyaltyLion replied June 1, 2023

Thank you for your review! We are looking forward to working with you more closely!

June 9, 2023

The referral program is a great way of keeping customers engaged. The team has been super helpful in getting us started and the onboarding team was such a great help throughout the entire process. Can definitely recommend!

mamiblock-Shop
Germany
5 months using the app
September 8, 2023

Anusha and her team have been prompt and responsive to any questions we have. They are proactive in reaching out to set meetings with us to ensure we are getting the best use of the features.

E2M Kitchen
United States
11 months using the app
LoyaltyLion replied October 17, 2023

Thank you for taking the time to leave us a 5* review. We are thrilled to hear that you are pleased with our service and support!

September 1, 2023

Jason was very helpful in getting us up and running and ensuring a smooth transition from our previous loyalty program we used. We have added Loyalty Lion to both our websites. Will update a few months in once we have further data on how well the programs work.

AllPondSolutions
United Kingdom
17 days using the app
LoyaltyLion replied October 17, 2023

Thank you for taking the time to share your positive feedback. We are thrilled to hear you had a smooth program transition and Jason has provided all the help you needed in achieving this!

May 25, 2023

Great support from Abi, who was extremely helpful, patient and dedicated to solving our issue. Thanks again.

Weekend Offender
United Kingdom
About 1 year using the app
LoyaltyLion replied May 25, 2023

Thank you for your review! We will pass on your comments to Abi directly, I am glad we could help and we are looking forward to continuing to deliver the best service!