Loyalty, rewards & referrals , 451 reviews

After 6 months at LL, the sales department contacted me to offer me a 20% discount if I signed up for a year on the classic plan. What I accept. Before the end of the commitment, the sales department contacts me again and offers me a 20% discount on the plus package but refuses to maintain the discount on the intermediary. They insist on the fact that I could no longer benefit from my discount on the classic plan and that all my data will be lost if I do not renew very soon. I struggle with this business approach and turn to the competition. LL confirms the closure of my account, but continues to debit me every month since then, I am on my 3rd follow-up email to request support for my termination. It's not professional. I am extremely disappointed with the service given the price charged. Since I installed GROWAVE which offers equivalent services see more interesting for less

I'm constantly disappointed with the lack of customer service. Any issues I have takes DAYS to get sorted. Really poor customer service department. I'll be leaving this app as soon as I find a suitable replacement.

The app experience is not bad, it's just not designed for a small business just starting up from a finance perspective. Their automated emails reminding customers about points are a necessity but it is an enhancement that you have to pay $59 a month for. I had to find another alternative because the customers were accumulating points and it just sat there and it's too much work to do it manually.

日本での運用を前提にした評価です。 ● 良いところ -> 日本円にも対応していて翻訳もできる 日本円にも対応しており、翻訳機能もあります。無料から利用できる点もありがたいですし、小規模でストアを始めて、まだ利益がそれほどないけれどポイントでユーザーに還元したいと考えているマーチャントにとってはメリットがあると思います。 ● 良くないところ -> 翻訳データを引き継げない Languagesメニューでの翻訳箇所は350箇所以上あるので翻訳にはかなり根気と時間がかかります。それにも関わらず翻訳結果をエクスポートする機能がありません。 １つのショップを運営するマーチャントにとってはよいのかもしれませんが、パートナーとしては増やすたびに翻訳し直しになるので、英語圏以外で使用するのは大変に感じます。 ※ サポートにこの件を問い合わせいたところ「希望している機能は存在していないのでコピペして対応してください」という回答でした。 Languages画面で翻訳したデータをエクスポート、インポートする機能をリクエストしたいです。

There are better apps for free and the pricing is ridiculous although customer help is on point and very fast

Good luck trying to cancel any part of this service! I still haven't figured it out. Worse than pulling teeth and very frustrating.

In principal it seems like a great App however to get features that are truly beneficial it'll cost you upwards of $400 a month. You can add small 'plug-in' apps but they are clunky and don't work easily. And then when you uninstall the App cause its costing a fortune and doesn't deliver - they keep billing you and the only way to undo it is by email - which never gets answered.

So, do yourself a favour and just avoid this app. Unless you have a MASSIVE budget. In which case I am sure your IT guys will develop a bespoke one anyway?

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Was excited when we started using this, but then it does not offer what we did compared with its competitors. This is also getting so much spam accounts.

poorly optimized, slows things alot, coupons can't stack. Expensive.