Great features but email enchantment is really expensive...... Maybe if there would be few price points depending of the size of email database.... Just a thought. If there would be a cheaper option for small, start up business I would sign up but at start up phase it is just too expensive.

Hi,

We recently started using the app and the set up is very simple. My review is more to point out how helpful the customer service has been with the initial issue we had. Spoke to them and had the issue dealt with within three days. Very help and friendly staff.

Haven't used this for long. Customers seem to like the idea of the rewards. Have had one redemption and there was a hic-up or two because we didn't understand what we were doing, but we quickly got it resolved and my customer was very happy with the end savings. We're just using the basic plan for now until we see how much the customers actually use it. But for now, we are encouraged.

We just added this program to our account and are excited to see the benefits.
It was simple to understand and install. So far we recommend this Loyalty program.

I wanted to love this app but it didn’t work well for us in the long run. We used it for one year. What I loved about it was the customer engagement and buy-in. Customers LOVED getting points for purchases. What I didn't love was partially a limitation of Shopify -- you may only use one discount per cart -- and that meant our customers couldn't combine discounts. Apparently that's not a problem if you're on a Shopify PLUS plan, which we are not. I have seen great strides made during the last year improving the app and making it easier to use and faster to use. If we were a larger company I think we'd be lifelong users of this app.

Very expensive and all the better features are more. That being said it is worth the money. It is a great program and offers a lot of features that make it worth the cost.

I do wish the in cart additions and a bit more customization was available but I do enjoy the customer service and it makes the program valuable.

I was a former user of the BEANS loyalty program which gave out thousands of bonus points without permission to my customers. This caused a lot of time, effort and energy to be expended in our organization that will never be recouped or accounted for. That left a VERY BAD taste in my mouth and was the end of BEANS for us. I switched us to Loyalty Lion and so far have had no issues. Today I was even given a bonus gift by Lottie (great cs by the way) adding some free enhancements to my plan. I greatly appreciate that assistance, as the enhancements are EXPENSIVE (which is why only 4 stars-very overpriced).

The LoyaltyLion is very wasy to use.

I think this is by far the best app....but what I don't like is that you have to add on pretty much everything! I would like to at least see some basic stuff included in the free version other than just creating an account & spending $. But again this is still the best app for this so I can't complain too much. It would just cost a fortune to have various features which for a new store such as mine, I just can't do right now.

Great app, does the trick well. The only downside is the pricing of extra features. That is way to expensive.