The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Blue Summit Supplies
We were previously using a different rewards app, but LoyaltyLion offers a few features that we needed in order to make the most of our rewards program - such as a special hidden tier that could be based on customer tags for our B2B account users. They also provide better analytics and insights than other programs we looked at. The sales and onboarding process were lovely - the teammates we dealt with have all been an absolute delight. Prompt, friendly, helpful, and not at all annoying or overly salesy. They were able to answer all my questions and help guide us to making better decisions about our new & improved program that I'm very grateful for. When I have needed continued customer service support, they have been prompt and thorough which I have come to discover is quite rare. All in all, I'm so pleased that we are getting the level of service I would expect from the price tag, which in my opinion has been well worth it thus far! Kudos to the LL team.
We did quite a bit of diligence on Shopify-integrated loyalty platforms, and Loyalty Lion was the standout choice in the end. The platform is robust, the integration was smooth, and the team has been great. Onboarding was simple, and we were well-supported any time we had issues or questions arise.
Rufus and Coco Australia
Loyalty Lion integrated seamlessly for us. The onboarding process was easy and fast and we've been using it for over 6 months now. Their customer service and responsiveness is also excellent.
New to the app so no feedback on performance as of yet, but super easy to install, integrated very well and easy to operate. The customer service from Sia was exceptional. Answered all my questions and gave some great advice.
Nous utilisons cette LL pour notre programme de fidélité et cela fonctionne à merveille. Les clients peuvent suivre l'évolution de leurs points et aussi faire leur demande de rewarding de façon autonome.
De plus le SAV est très réactif et nos demandes sont résolues dans l'heure qui suit.
Nous recommandons vivement.
Lords & Labradors
The onboarding experience with Luana was brilliant from start to finish. She went through everything in detail and offered support where necessary after. Highly recommend!
The set up support is very good and comprehensive. I am looking forward to using Loyalty Lion to help build customer loyalty and encourage referrals.
Meat N' Bone
Fantastic app to leverage all Shopify channels! The tool is very well built and with all options needed to launch a program. Support for this app has to be one of the best I've had in a long time.
Loyalty Lion is a great App. Everything went very easy. The customer service is on point and the onboarding managers had an answer for every problem.
Amazing, would highly recommend it if you are wanting to set up a points/rewards system for your customers. The customer service team is extremely helpful aswel!