Loyalty, rewards & referrals

Customer loyalty & referrals: loyalty program points & rewards

Free plan available

Key values section

Simple loyalty program setup

All the loyalty program points and rewards needed to incentivize ongoing engagement, increase member spend and motivate repeat purchases

Cost-effective acquisition

Create a community that introduces more members to your loyalty program, incentivizing referrals, reviews and other advocacy-based actions

A loyalty program that scales

Start driving customer loyalty today with unlimited loyalty program members. Add power to your program with additional features as you grow

App details

Loyalty, rewards & referrals

Loyalty, rewards & referrals

LoyaltyLion is a data-driven loyalty program platform helping ecommerce brands drive sustainable growth.

Shopify stores use LoyaltyLion to create a loyalty program that goes beyond loyalty points and rewards, driving greater customer lifetime value and cost-effective member acquisition through better customer relationships.

Creating your loyalty program

Create your own unique loyalty program that reflects your brand identity. Our customizable widget requires no developer or agency support, or you can create an integrated loyalty program page that sits within your site’s CSS.

Increasing customer lifetime value

Guarantee customer loyalty and repeat purchases by awarding loyalty points for interactions including:

  • Purchases
  • Sign-ups
  • Site visits
  • Social follows, likes & tags
  • Birthdays
  • Custom activities (e.g. recycling packaging)

Encourage redemption and speed up time to purchase with more innovative rewards. Allow members to redeem loyalty points for:

  • Discounted/ free shipping
  • Percentage/money off vouchers
  • Early access to VIP sales
  • Free products
  • Custom rewards that reflect your brand (e.g. charitable donations)

Motivate members to act as advocates and acquire customers cost-effectively by implementing:

  • Loyalty points for reviews from happy customers
  • Referrals/refer-a-friend
  • Review-to-referrer emails

Prevent customers from churning with:

  • Loyalty program tiers
  • Personalized loyalty program emails and onsite notifications
  • Exclusive points/rewards for subscribers
  • Loyalty data and insights to help you identify your loyal, and at-risk customers

Integrating your loyalty program

We are a Shopify Plus Certified App, integrating with all Plus features including POS, Scripts and Flow. We integrate with other Shopify apps, so you can deliver more personalized loyalty experiences by incorporating loyalty program data and insights into:

  • ESPs
  • SMS platforms
  • Review providers
  • Helpdesks
  • Mobile apps
  • And more.

Getting started with LoyaltyLion

At LoyaltyLion, we eat, sleep and breathe loyalty with no distractions. Our features are based on years of merchant usage and success.

Stores processing up to 800 orders a month can access:

  • A customized loyalty program that’s optimized for mobile, desktop and POS
  • Individual enhancements that can be added to your program as and when you need them
  • Help documentation, live chat & email support
  • The LoyaltyLion Academy

Stores processing over 800 orders a month can unlock:

  • Greater customization
  • More integrations
  • Additional support including dedicated Onboarding and Customer Success Managers

Launch date

Fits seamlessly into

  • Point of Sale
  • Shopify Flow

Integrates with

  • ReCharge
  • Klaviyo
  • Okendo
  • Omnisend
  • Gorgias
  • Attentive
Loyalty, rewards & referrals

Loyalty, rewards & referrals

LoyaltyLion is a data-driven loyalty program platform helping ecommerce brands drive sustainable growth.

Shopify stores use LoyaltyLion to create a loyalty program that goes beyond loyalty points and rewards, driving greater customer lifetime value and cost-effective member acquisition through better customer relationships.

Creating your loyalty program

Create your own unique loyalty program that reflects your brand identity. Our customizable widget requires no developer or agency support, or you can create an integrated loyalty program page that sits within your site’s CSS.

Increasing customer lifetime value

Guarantee customer loyalty and repeat purchases by awarding loyalty points for interactions including:

  • Purchases
  • Sign-ups
  • Site visits
  • Social follows, likes & tags
  • Birthdays
  • Custom activities (e.g. recycling packaging)

Encourage redemption and speed up time to purchase with more innovative rewards. Allow members to redeem loyalty points for:

  • Discounted/ free shipping
  • Percentage/money off vouchers
  • Early access to VIP sales
  • Free products
  • Custom rewards that reflect your brand (e.g. charitable donations)

Motivate members to act as advocates and acquire customers cost-effectively by implementing:

  • Loyalty points for reviews from happy customers
  • Referrals/refer-a-friend
  • Review-to-referrer emails

Prevent customers from churning with:

  • Loyalty program tiers
  • Personalized loyalty program emails and onsite notifications
  • Exclusive points/rewards for subscribers
  • Loyalty data and insights to help you identify your loyal, and at-risk customers

Integrating your loyalty program

We are a Shopify Plus Certified App, integrating with all Plus features including POS, Scripts and Flow. We integrate with other Shopify apps, so you can deliver more personalized loyalty experiences by incorporating loyalty program data and insights into:

  • ESPs
  • SMS platforms
  • Review providers
  • Helpdesks
  • Mobile apps
  • And more.

Getting started with LoyaltyLion

At LoyaltyLion, we eat, sleep and breathe loyalty with no distractions. Our features are based on years of merchant usage and success.

Stores processing up to 800 orders a month can access:

  • A customized loyalty program that’s optimized for mobile, desktop and POS
  • Individual enhancements that can be added to your program as and when you need them
  • Help documentation, live chat & email support
  • The LoyaltyLion Academy

Stores processing over 800 orders a month can unlock:

  • Greater customization
  • More integrations
  • Additional support including dedicated Onboarding and Customer Success Managers

Launch date

Fits seamlessly into

  • Point of Sale
  • Shopify Flow

Integrates with

  • ReCharge
  • Klaviyo
  • Okendo
  • Omnisend
  • Gorgias
  • Attentive

Free plan

Free

  • 800 monthly orders included
  • Unlimited members
  • Access to the basic loyalty features
  • Add advanced features from $5/month

Small business

$159/month

  • 800 monthly orders included
  • Unlimited members
  • Kickstart your loyalty program with our core features

Classic

$399/month

  • 2,000 monthly orders included
  • Unlimited members
  • Take your loyalty program to the next level

Advanced

$699/month

  • 4,000 monthly orders included
  • Unlimited members
  • Access additional rewards and support
  • Multichannel loyalty

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 78% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 6% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Proud Poppy Clothing

    Location Australia
    Time spent using app Over 1 year

    We LOVE Loyalty Lion! We have been using this app for around 12 months now and have only been using the basics. We are going through a re launch of our loyalty program now and excited to use the app to its full potential! A big thank you to Jake and the team for all your support with the process!!

  • ATP Science

    Location Australia
    Time spent using app 4 months

    I have only given 1 star because I can't give zero. I wish my team had done their homework. LL onboarding is absolutely atrocious. I have received better customer service from apps I pay 1/5th of the price for. The features are not flash at all - go to Stamped. We did. I am much happier

    Developer reply
    August 1, 2022

    I really appreciate you taking the time to share your experience with us. I’m sorry to hear that you were dissatisfied with our service and would like to further follow up with you to support your concerns.

    Thank you for also pointing out the different ways to improve our service in the future. I want to assure you that your constructive feedback does not go unnoticed. It is valuable information for our whole team, so please do not hesitate to reach out with any further comments or questions.

  • Just-Legends.com

    Location Germany
    Time spent using app 11 months

    Cannot recommend, just pick another one. To my knowledge there is nothing other loyalty programs cannot do, that LL can. No leeway for negotiating a yearly contract at all. Very painful process.
    Onboarding support is not ideal. During the sales process you are being told things are easily implemented, that basically everything is possible, you just need to customize it. Very low developer support needed for that. Turns out that's not true and it's much harder than you were being made believe. When you want to get out of your contract Account Manager starts playing dumb (even though they are not), not letting you out of your contract even though you are fully eligible. First had to cc the CEO.

    Developer reply
    August 1, 2022

    Thank you for sharing your insights with us. It’s hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. Unfortunately, there was some miscommunication on our part. We are working to fix it so that an incident like this never happens again.

    I apologize for any inconvenience this has caused you and sincerely appreciate you taking the time to offer helpful suggestions. Please reach out if you have any further questions or concerns.

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