Loyalty, rewards and referrals

Loyalty, rewards and referrals

by LoyaltyLion

Customer loyalty program: points, rewards, tiers and referrals

4.6 of 5 stars(349 reviews)

Points, rewards & referrals

Award loyalty program points for purchases, sign-ups, subscriptions, birthdays, reviews, referrals, social media likes, follows and tags

VIP loyalty program in minutes

Build a fully-customized, customer loyalty program to power growth - start awarding points in minutes, no technical expertise required

Generous free plan

Start building your loyalty & referrals program today with our free plan, including up to 800 orders per month and unlimited loyalty members


About Loyalty, rewards and referrals

LoyaltyLion is an award-winning Shopify loyalty provider, trusted by thousands of ecommerce stores to increase customer engagement and retention.

Stores you love like Vitabiotics, Astrid & Miyu, Skinnydip and Ancient Nutrition use LoyaltyLion to connect and accelerate marketing efforts, driving more revenue from existing customers.

Build your points and referrals program in minutes, awarding points for:

  • Purchases
  • Sign-ups
  • Site visits
  • Reviews
  • Referrals/refer-a-friend
  • Social follows, likes & tags
  • Birthdays
  • Custom activities

Reward with more than discounts, allowing customers to redeem points for:

  • Discounted/free shipping
  • Percentage/money off vouchers
  • Early access to VIP sales
  • Free products
  • Custom rewards

Key loyalty program benefits & features

  1. Increase repeat purchase with points for on-site activities
  2. Acquire new customers via inbuilt refer-a-friend/ referral functionality and review to referrer emails
  3. Grow social audiences by rewarding social follows, likes and shares
  4. Use points to incentivize reviews from happy customers
  5. Access your loyalty program’s customer insights and data
  6. Loyalty tiers for your most loyal customers
  7. Customize to match your brand with a widget or a fully-integrated page
  8. Encourage customers to return with loyalty emails within LoyaltyLion or via an ESP
  9. Reward subscriptions
  10. Fully integrate your loyalty program and POS

Shopify Plus loyalty programs

We are a Shopify Plus Certified App, and the only loyalty app to integrate with all Plus features. We also integrate with all your favourite tools:

  • ESPs including Klaviyo, Omnisend, Ometria & more
  • Reviews providers such as Loox, Okendo, Reviews.io, Stamped, Yotpo & others
  • Helpdesks including Gorgias, Re:Amaze & Zendesk
  • Other tools such as ReCharge Payments, SMSBump, Plobal, Glew.io

Which plan is right for me?

If you’re processing under 400 orders per month, use our free plan to build a customized program that’s optimized for mobile, desktop and POS, allowing customers to collect and redeem points for visits, signups or purchases.

Stores on our free plan often add individual enhancements as they start to see success. Enhancements can be trialled free of charge for 14 days when you install, then added to your loyalty program for a small monthly cost. Find out more at help.loyaltylion.com. Email and online support is also provided.

If you’re looking to add more power to your program, then we’d love to talk you through LoyaltyLion’s paid plans.

Start building your loyalty program with points and rewards today

Get started now, or visit our website to speak to one of our team. You can also join the LoyaltyLion Academy (that's Loyalty Lion but without the space!) to learn more.

Integrates with

  • ReCharge,
  • Mailchimp,
  • Klaviyo,
  • stamped.io,
  • Loox,
  • zendesk

See the app in action

Explore how the app works in an example store.

View example store

Works with

  • Shopify POS

    Shopify POS

    Use this app while selling in person with Shopify point of sale.

    View more POS apps

Support

Free plan

Free

  • 800 monthly orders included

  • Unlimited members

  • Access to the basic loyalty features

  • Add advanced features from $5/month

Small business

$159/month

  • 800 monthly orders included

  • Unlimited members

  • Kickstart your loyalty program with our core features

Classic

$399/month

  • 2,000 monthly orders included

  • Unlimited members

  • Take your loyalty program to the next level

Advanced

$699/month

  • 4,000 monthly orders included

  • Unlimited members

  • Access additional rewards and support

  • Multichannel loyalty

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    79% of ratings are 5 stars
  • 4 of 5 stars
    11% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    3% of ratings are 2 stars
  • 1 of 5 stars
    5% of ratings are 1 stars

Most recent reviews

Little English

The onboarding process was so smooth. I was given action items and we will be able to launch our Loyalty Program in no time. I truly think this program will generate a lot of revenue and keep our VIPs super engaged.

Developer reply

February 23, 2021

Thank you for taking the time to leave us a review 💜 We're so pleased to hear that you had such a positive onboarding experience with us!

EQUUS

After dealing with this company, we cannot recommend this app. During our onboarding discussions with Loyalty Lion, we discussed and agreed with their sales consultant the list of requirements below. It transpired (after signing the contract) that none of these requirements were subsequently available or possible. We have been left nursing a 12 month contract for a product we cannot use. They are still taking monthly payments of nearly £500 from us for absolutely nothing and have point blank refused to refund us. Incidentally, we switched to Smile, which we are very happy with. List of features you should ask them about before signing: - Promo Codes Redeemed Emailed to Customer: Customers do not receive an email with their promotional code on when they redeem. This is a fundamental issue which is done automatically by Smile. Customers are losing visibility of these promo codes as they are hidden in their account. - Two tiered Points Expiry Emails: The ability to send two Points Expiry emails – Loyalty Lion only allows one. The ability to send these is a massive sales driver. - Mass Adjustment of Points: The ability to mass adjust points on all accounts. - Reward for entering a new VIP Tier – Not available, but discussed during initial conversations. - Promotional Code integration with Klaviyo: The Promotional Code field is not accessible through Klaviyo and so we are unable to send personalised email comms with codes on. - Campaigns: The functionality of campaigns were highlighted to us as much more flexible than they are. i.e. the Points for Spend Campaign does not allow any changes to the spend field. We want to be able to reward customers for spending way above AOV, not spending over our Average AOV. - Reward Available Email: The reward available email sends immediately after customers accumulate enough points for a reward (i.e. after they place their most recent order). A customer is least likely to redeem this code straight after placing an order, and there is no ability to change this, rendering the automation pretty poor in terms of ROI - Redemption Steps – Redemption of codes should be seamless, and yet it is incredibly difficult through the platform and not user friendly at all i.e. codes are hidden at the bottom of account, and cannot be found anywhere else. - Analytics: Analytics is poor and is not in real time, I believe it is only updated once a day.

Samurai Designz

This app and service is so easy so Streamlined for my business and honestly I love it. I look forward to using this application and all its tools

Developer reply

February 23, 2021

Hi Samurai Designz team! Thank you so much for your review. We can't wait to see the loyalty program grow with your business! 🦁