Loyalty, Rewards and Referrals

Customer loyalty program: points, rewards, tiers and referrals

  • Popular with businesses in the United States

Free plan available

Key values section

Points, rewards & referrals

Award loyalty points for purchases, sign-ups, subscriptions, birthdays, reviews, referrals, social media likes, follows and tags

VIP loyalty program in minutes

Build a fully-customized, customer retention program to power growth - start awarding points in minutes, no technical expertise required

Generous free plan

Start building your loyalty & referrals program today with our free plan, including up to 800 orders per month and unlimited loyalty members

Loyalty, Rewards and Referrals

Loyalty, Rewards and Referrals

LoyaltyLion is an award-winning Shopify loyalty provider, trusted by ecommerce businesses worldwide to increase customer retention and engagement.

Stores you love like Vitabiotics, Astrid & Miyu, Skinnydip and Lively use LoyaltyLion to connect and accelerate marketing efforts, driving more revenue from existing customers.

Build your points and referrals program in minutes, awarding points for:

  • Purchases
  • Sign-ups
  • Site visits
  • Reviews
  • Referrals/ refer-a-friend
  • Social follows, likes & tags
  • Birthdays
  • Custom activities

Reward with more than discounts, allowing customers to redeem loyalty points for:

  • Discounted/ free shipping
  • Percentage/money off vouchers
  • Early access to VIP sales
  • Free products
  • Custom rewards

Key loyalty program benefits & features

  1. Increase repeat purchase with points for on-site activities
  2. Acquire new customers via inbuilt refer-a-friend/ referral functionality and review to referrer emails
  3. Grow social audiences by rewarding points for social follows, likes and shares
  4. Use points to incentivize reviews from happy customers
  5. Access your loyalty program’s customer insights and data
  6. Loyalty tiers for your most loyal customers
  7. Customize to match your brand with a widget or a fully-integrated page
  8. Encourage customers to return with loyalty emails within LoyaltyLion or via an ESP
  9. Reward subscriptions
  10. Fully integrate your rewards program and POS

Shopify Plus loyalty programs

We are a Shopify Plus Certified App, integrating with all Plus features including POS and Flow. We also integrate with all your favourite marketing tools. Deliver more personalized experiences by incorporating loyalty data and insights into ESPS, SMS platforms, review providers, helpdesks, mobile apps and more.

Which plan is right for me?

If you’re processing under 400 orders per month, use our free plan to build a customized rewards program that’s optimized for mobile, desktop and POS, allowing customers to collect and redeem points for visits, signups or purchases.

Stores on our free plan often add individual enhancements as they start to see success. Enhancements can be trialled free of charge for 14 days when you install, then added to your loyalty program for a small monthly cost. Find out more within our help documentation. Email and online support is also provided.

If you’re looking to add more power to your program, then we’d love to talk you through LoyaltyLion’s paid plans.

Start building your loyalty rewards program with points and rewards today

Get started now, or visit our website to speak to one of our team. You can also join the LoyaltyLion Academy to learn more about loyalty.

Launch date

Integrates with

  • ReCharge
  • Klaviyo
  • Okendo
  • Omnisend
  • Gorgias
  • Attentive
Loyalty, Rewards and Referrals

Loyalty, Rewards and Referrals

LoyaltyLion is an award-winning Shopify loyalty provider, trusted by ecommerce businesses worldwide to increase customer retention and engagement.

Stores you love like Vitabiotics, Astrid & Miyu, Skinnydip and Lively use LoyaltyLion to connect and accelerate marketing efforts, driving more revenue from existing customers.

Build your points and referrals program in minutes, awarding points for:

  • Purchases
  • Sign-ups
  • Site visits
  • Reviews
  • Referrals/ refer-a-friend
  • Social follows, likes & tags
  • Birthdays
  • Custom activities

Reward with more than discounts, allowing customers to redeem loyalty points for:

  • Discounted/ free shipping
  • Percentage/money off vouchers
  • Early access to VIP sales
  • Free products
  • Custom rewards

Key loyalty program benefits & features

  1. Increase repeat purchase with points for on-site activities
  2. Acquire new customers via inbuilt refer-a-friend/ referral functionality and review to referrer emails
  3. Grow social audiences by rewarding points for social follows, likes and shares
  4. Use points to incentivize reviews from happy customers
  5. Access your loyalty program’s customer insights and data
  6. Loyalty tiers for your most loyal customers
  7. Customize to match your brand with a widget or a fully-integrated page
  8. Encourage customers to return with loyalty emails within LoyaltyLion or via an ESP
  9. Reward subscriptions
  10. Fully integrate your rewards program and POS

Shopify Plus loyalty programs

We are a Shopify Plus Certified App, integrating with all Plus features including POS and Flow. We also integrate with all your favourite marketing tools. Deliver more personalized experiences by incorporating loyalty data and insights into ESPS, SMS platforms, review providers, helpdesks, mobile apps and more.

Which plan is right for me?

If you’re processing under 400 orders per month, use our free plan to build a customized rewards program that’s optimized for mobile, desktop and POS, allowing customers to collect and redeem points for visits, signups or purchases.

Stores on our free plan often add individual enhancements as they start to see success. Enhancements can be trialled free of charge for 14 days when you install, then added to your loyalty program for a small monthly cost. Find out more within our help documentation. Email and online support is also provided.

If you’re looking to add more power to your program, then we’d love to talk you through LoyaltyLion’s paid plans.

Start building your loyalty rewards program with points and rewards today

Get started now, or visit our website to speak to one of our team. You can also join the LoyaltyLion Academy to learn more about loyalty.

Launch date

Integrates with

  • ReCharge
  • Klaviyo
  • Okendo
  • Omnisend
  • Gorgias
  • Attentive

Free plan

Free

  • 800 monthly orders included
  • Unlimited members
  • Access to the basic loyalty features
  • Add advanced features from $5/month

Small business

$159/month

  • 800 monthly orders included
  • Unlimited members
  • Kickstart your loyalty program with our core features

Classic

$399/month

  • 2,000 monthly orders included
  • Unlimited members
  • Take your loyalty program to the next level

Advanced

$699/month

  • 4,000 monthly orders included
  • Unlimited members
  • Access additional rewards and support
  • Multichannel loyalty

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    78% of ratings are 5 stars
  • 4 of 5 stars
    11% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    4% of ratings are 2 stars
  • 1 of 5 stars
    6% of ratings are 1 stars

Loëla

After 6 months at LL, the sales department contacted me to offer me a 20% discount if I signed up for a year on the classic plan. What I accept. Before the end of the commitment, the sales department contacts me again and offers me a 20% discount on the plus package but refuses to maintain the discount on the intermediary. They insist on the fact that I could no longer benefit from my discount on the classic plan and that all my data will be lost if I do not renew very soon. I struggle with this business approach and turn to the competition. LL confirms the closure of my account, but continues to debit me every month since then, I am on my 3rd follow-up email to request support for my termination. It's not professional. I am extremely disappointed with the service given the price charged. Since I installed GROWAVE which offers equivalent services see more interesting for less

Developer reply

April 21, 2022

Thank you for the review. Our Account Management team have reviewed the communication between you and our team and it is clear there has been miss-communication from our side which we sincerely apologise for.

We are very sorry we did not meet your expectations and wish you the best of luck moving forward

SUPERCELLS

I'm constantly disappointed with the lack of customer service. Any issues I have takes DAYS to get sorted. Really poor customer service department. I'll be leaving this app as soon as I find a suitable replacement.

Union Square Play

Loving LL and we're just starting to scratch the surface of its capabilities. We own and operated kids' playspaces and use LL as a substitute for class packs, i.e. accumulate points for a free class instead of bulk purchasing, and we use it for membership rewards and referrals. Support is fantastic too.

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