Loyalty, rewards & referrals

LoyaltyLion is a data-driven loyalty program platform helping ecommerce brands drive sustainable growth.

Over 10,000 stores have used LoyaltyLion to create a loyalty program that goes beyond loyalty points and rewards, driving greater customer lifetime value and cost-effective member acquisition through better customer relationships.

Creating your loyalty program

Create your own unique loyalty program that reflects your brand identity. Our customizable widget requires no developer or agency support, or you can create an integrated loyalty program page that sits within your site’s CSS.

Increasing customer lifetime value

Guarantee customer loyalty and repeat purchases by awarding loyalty points for interactions including:

• Purchases
• Sign-ups
• Site visits
• Social follows, likes & tags
• Birthdays
• Custom activities (e.g. recycling packaging)

Encourage redemption and speed up time to purchase with more innovative rewards. Allow members to redeem loyalty points for:

• Discounted/ free shipping
• Percentage/money off vouchers
• Early access to VIP sales
• Free products
• Custom rewards that reflect your brand (e.g. charitable donations)

Motivate members to act as advocates and acquire customers cost-effectively by implementing:

• Loyalty points for reviews from happy customers
• Referrals/refer-a-friend
• Review-to-referrer emails

Prevent customers from churning with:

• Loyalty program tiers
• Personalized loyalty program emails and onsite notifications
• Exclusive points/rewards for subscribers
• Loyalty data and insights to help you identify your loyal, and at-risk customers

Integrating your loyalty program

We are a Shopify Plus Certified App, integrating with all Plus features including POS, Scripts and Flow. We integrate with other best-in-class Shopify apps, so you can deliver more personalized loyalty experiences by incorporating loyalty program data and insights into:

• ESPs
• SMS platforms
• Review providers
• Helpdesks
• Mobile apps
• And more.

Getting started with LoyaltyLion

At LoyaltyLion, we eat, sleep and breathe loyalty with no distractions. Our free plan features have been refined based on years of merchant usage and success and offer everything required for a strong program set up.

Stores processing up to 800 orders a month can access:

• A customized loyalty program that’s optimized for mobile, desktop and POS
• Individual enhancements that can be trialled for 14 days when you install, and added to your program at a small monthly cost thereafter
• Help documentation, live chat & email support
• The LoyaltyLion Academy

Stores processing over 800 orders a month can unlock:

• Greater customization
• More integrations
• Additional support including dedicated Onboarding and Customer Success Managers