Lucky Orange

Lucky Orange

by Lucky Orange LLC

Your customers are confused. See why.

4.6 of 5 stars(354 reviews)

See why visitors don’t convert

Spend less time guessing with real-time Dynamic Heatmaps & Recordings; it’s like a DVR for your Shopify store.

Easy-to-use insights

Know the right changes to make to stop visitor abandonment - no PhD in analytics required.

Help visitors & save the sale

User-friendly Polls and Chat let you connect with visitors to turn them into happy customers.


About Lucky Orange

“Why aren’t my visitors converting?”

Do you know why a visitor left your Shopify store before completing his or her purchase? Lucky Orange knows why.

Installation is fast and takes just a few seconds – no coding required. In addition, Lucky Orange is easy to use, ready to go “out of the box,” and every plan includes full access to all of our features:

  • Dynamic Heatmaps
  • User Recordings
  • Form Analytics
  • Live Chat
  • Surveys & Polls
  • Conversion Funnels
  • Real-time Dashboard
  • Daily Email Reports

See your website through the eyes of your visitors and customers

Digitally watch over the shoulders of your visitors and customers as they navigate through your Shopify store. See exactly what they are seeing; watch as they click and move through the checkout process with our User Recordings and Dynamic Heatmaps:

  • User Recordings: User Recordings act like a DVR for your Shopify store, giving you the chance to watch recordings of visitors and customers as they interact with your store.
  • Dynamic Heatmaps: Navigate through your store just like a visitor; data will be immediately populated on every element, drop-down, pop-up, and hover-over menu. Isolate certain devices, traffic sources, and visitors to identify potential pain points and problem areas. # Start a dialogue with visitors before they even leave. Your visitors have a lot to tell you; you just need to ask:
  • Chat: It’s simple to setup and even easier to use. You’ll be able to respond quickly to questions and even “co-browse” with visitors to actually point to areas on their screen for further clarification.
  • Polls & Surveys: Created pop-up poll questions for a specific page on your Shopify store or just for targeted visitors, such as those coming from Facebook. Common questions include, “What stopped you from making a purchase today?” or “Would you like to be contacted for a free estimate?” Recordings are linked to responses for further insight.

Analyze like a pro

Interested in monitoring and improving your Shopify store? Don’t miss our Form Analytics or Real-time Dashboard:

  • Form Analytics: Learn what fields on your forms are taking too long to finish, repeated, or cause the most abandonment.
  • Dashboard: Get an instant look at how your Shopify store is doing through the Lucky Orange dashboard, which includes conversion funnels, historical analytics, real-time analytics, Twitter search, and more. # Busy? No problem!

Daily/Weekly Email Reports can be sent each morning directly to your inbox for a quick look at your Shopify store’s highlights.

Integrates with

  • HubSpot,
  • Google Analytics,
  • Google Tag Manager,
  • Wordpress,
  • Optimizely

Media gallery

Support

Pricing 7-day free trial

See all pricing options
Starter

$10/month

  • * All Lucky Orange features (unlimited use)

  • * 25,000 monthly page views

  • * 1 site

  • * 2 operators

Small Business

$20/month

  • * All Lucky Orange features (unlimited use)

  • * 60,000 monthly page views (shared across sites)

  • * 3 sites

  • * 4 operators

Medium

$50/month

  • * All Lucky Orange features (unlimited use)

  • * 200,000 monthly page views (shared across sites)

  • * 8 sites

  • * 10 operators

Large

$100/month

Check out our pricing page for additional plan options.

  • * All Lucky Orange features (unlimited use)

  • * 500,000 monthly page views (shared across sites)

  • * 16 sites

  • * 20 operators

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.6 of 5 stars
Based on 354 reviews

  • 5 of 5 stars
    85% of ratings are 5 stars
  • 4 of 5 stars
    6% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
    (9)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (6)
  • 1 of 5 stars
    5% of ratings are 1 stars

Most recent reviews

zeitfürdich.de

Really powerful tool, but too bad that there is no free version for starters like me!
I would like to see a version which is free for people who have less than x views per months

Developer reply

October 22, 2019

Thank you for your feedback on Lucky Orange! We are constantly working to ensure we have the best plans available to meet all of our customers' needs and hearing directly from our customers always helps inform our product offerings. While we don't offer a "free plan" we hope that our free trial and starter package are suitable for your growing website and budget at this time. Don't hesitate to reach out to us directly (support@luckyorange.com), we would love to discuss what plan options would be right for you now and in the future!

Cheers- Bradley from Lucky Orange

CrunchyTrend

This is the best app for me. It shows all the activity and behaviors of customers on my store which helps me to improve my site better and also conversion. I highly recommend to everyone...love it.

Developer reply

October 21, 2019

When you are able to get a front row seat to how your customers are interacting online, improving your website and conversions becomes that much easier. We are happy you are having an exceptional experience and are spreading the Lucky Orange love!

Cheers- Justin from Lucky Orange

Avocado Zinc

I am on Lucky Orange everyday! It shows me as soon as a customer is live on my website, and tracks their every movement. It makes a sound when a customer enters my site, adds to cart and purchases. Helps me track the site visits, conversion rate and where my sales are coming from (i.e. my facebook ads or instagram posts or google ppc / organic searches). Best and only app I use and great value at $10 US per month. Highly recommend.

Developer reply

October 17, 2019

We strive to provide a great product at an affordable cost to our customers and excited to hear we are meeting your business's needs. Appreciate the recommendation!

Cheers- Bradley from Lucky Orange