Lucky Orange

Lucky Orange

by Lucky Orange LLC

Your customers are confused. See why.

4.6 of 5 stars(331 reviews)

See why visitors don’t convert

Spend less time guessing with real-time Dynamic Heatmaps & Recordings; it’s like a DVR for your Shopify store.

Easy-to-use insights

Know the right changes to make to stop visitor abandonment - no PhD in analytics required.

Help visitors & save the sale

User-friendly Polls and Chat let you connect with visitors to turn them into happy customers.


About Lucky Orange

“Why aren’t my visitors converting?”

Do you know why a visitor left your Shopify store before completing his or her purchase? Lucky Orange knows why.

Installation is fast and takes just a few seconds – no coding required. In addition, Lucky Orange is easy to use, ready to go “out of the box,” and every plan includes full access to all of our features: * Dynamic Heatmaps * User Recordings * Form Analytics * Live Chat * Surveys & Polls * Conversion Funnels * Real-time Dashboard * Daily Email Reports

See your website through the eyes of your visitors and customers

Digitally watch over the shoulders of your visitors and customers as they navigate through your Shopify store. See exactly what they are seeing; watch as they click and move through the checkout process with our User Recordings and Dynamic Heatmaps: * User Recordings: User Recordings act like a DVR for your Shopify store, giving you the chance to watch recordings of visitors and customers as they interact with your store. * Dynamic Heatmaps: Navigate through your store just like a visitor; data will be immediately populated on every element, drop-down, pop-up, and hover-over menu. Isolate certain devices, traffic sources, and visitors to identify potential pain points and problem areas.

Start a dialogue with visitors before they even leave.

Your visitors have a lot to tell you; you just need to ask: * Chat: It’s simple to setup and even easier to use. You’ll be able to respond quickly to questions and even “co-browse” with visitors to actually point to areas on their screen for further clarification. * Polls & Surveys: Created pop-up poll questions for a specific page on your Shopify store or just for targeted visitors, such as those coming from Facebook. Common questions include, “What stopped you from making a purchase today?” or “Would you like to be contacted for a free estimate?” Recordings are linked to responses for further insight.

Analyze like a pro

Interested in monitoring and improving your Shopify store? Don’t miss our Form Analytics or Real-time Dashboard: * Form Analytics: Learn what fields on your forms are taking too long to finish, repeated, or cause the most abandonment. * Dashboard: Get an instant look at how your Shopify store is doing through the Lucky Orange dashboard, which includes conversion funnels, historical analytics, real-time analytics, Twitter search, and more.

Busy? No problem!

Daily/Weekly Email Reports can be sent each morning directly to your inbox for a quick look at your Shopify store’s highlights.

Integrates with

  • HubSpot,
  • Google Analytics,
  • Google Tag Manager,
  • Wordpress,
  • Optimizely

Media gallery

Support

Pricing 7-day free trial

See all pricing options
Starter

$10/month

  • * All Lucky Orange features (unlimited use)

  • * 25,000 monthly page views

  • * 1 site

  • * 2 operators

Small Business

$20/month

  • * All Lucky Orange features (unlimited use)

  • * 60,000 monthly page views (shared across sites)

  • * 3 sites

  • * 4 operators

Medium

$50/month

  • * All Lucky Orange features (unlimited use)

  • * 200,000 monthly page views (shared across sites)

  • * 8 sites

  • * 10 operators

Large

$100/month

Check out our pricing page for additional plan options.

  • * All Lucky Orange features (unlimited use)

  • * 500,000 monthly page views (shared across sites)

  • * 16 sites

  • * 20 operators

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.6 of 5 stars
Based on 331 reviews

  • 5 of 5 stars
    85% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
    (9)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (6)
  • 1 of 5 stars
    5% of ratings are 1 stars

Most recent reviews

MurphyBedDepot

I use this app to get a handle on how well our website works for our browsing potential customers. I really like how it allows me to watch recordings and therefore troubleshoot problem areas. The tags are a great help in this area, too. I'm still learning the best use of this app but look forward to more and more revenue as the months go on.

The Drowsy Chaperone

I've been using Lucky Orange on every one of my sites for years and I can't put into words how much it does for our businesses. It makes it simple to see why your visitors aren't converting and gives you the chance to fix those issues so you don't spend a ton on traffic without results. The customer service has been great and they're constantly working to make things better. Like I said we've been using them for all our businesses and will continue to do so in the future.

Oorja Nutrition

I use Lucky Orange for chat, live view of visitors, recordings and analytics. Tons of customization features available and intuitive to use. Their dashboard feature is super rich including some great funnel metrics that I haven't seen in most competing products. Customer support has been valuable. They also include personal one on one onboarding that I have rarely seen with other Shopify vendors. Overall, a total winner in my book. I am keeping them :-)