This app is very very handy when you want to look at the recordings. Most of the time it is pretty accurate. A few things I don't like about it is that there is no mobile application that I know of and it is super buggy on my phone to use from shopify. Also, I have noticed that it is less accurate than the live view option in spotify, sometimes is says that there are no ppl even though there is actively someone on my website according to the live view.
this is the best app best app in shopify app. This helps us to read the customers mind by seeing there recordings
Extremely helpful in knowing where to focus on redesigning your website; no point in redesigning things people never see, and this is a great way to see where people stop, or continue.
i used this app, i was only able to see my product page recording, not cart page, shipping page, payment page, i didn't know about it, until i saw one video on youtube, they were able to see everything ( ofcourse not customers info ), disappointed :(
For 4 years, we are using it without any problem.
Thank you for your good service Lucky Orange :)
Aus Water Filters
The Lucky Orange app is a must for every merchant. The customer behaviour feedback is so valuable. Plus it has live chat built in which is what I was originally looking for when I found Lucky Orange.
I had a few problems combining my 2 stores onto the one Lucky Orange account. The support I received from Justin at LO was superb. He went way over and above what I asked him to fix. It is so reassuring when you get service like that. Highly recommend this app.
It's only my 4th day of using it and I'm loving it already. I highly recommend this app. It helps on figuring out what needs improvement to improve conversion. Seeing live customer activity on your site is awesome enough, but they have more features to it, like the reports and some other cool features. I had help from one of their supports Justin called me on Skype and made sure I was educated about what I can do within the app. Great app, great support! Get it now, this is awesome!
This app is a game changer for social proof. Highly recommend, It def shows the customer interaction
App is amazing for that great data that it collects and really helps you boost your e-com business. The support with the agents is fast and really helps you out with any issues.
Incredible tool - showed me surprising things that were getting in the way of customer purchases, giving me the chance to fix them. Highly recommend!