Overall rating Based on 415 reviews
Valley Wedding Supplies
I have installed this app a few days ago. I am now getting insights as to where customers are confused on the site. I have already noticed a few things that I need to change in order to keep customers happy. I would recommend this app to every webstore out there.
Excellent application, allows you to understand how visitors can navigate the site and to edit any errors in the shop setting.
Fast and friendly availability service.
I reccomend you ALL!
If you try it, you can NOT do without it.
Really great app! Its simple to use for the most part and give you the data that you really need in a clear interface - Truly 5 Stars!
Bikini Luxe Swim
Absolutely superb app. the heat maps option is not only addictive but very useful. If you are looking for a way to track your customers habbits and clicks then this is the app you should have installed. We have integrated it into Bikini Luxe and really love its fluidity. Also it is a steal at its price because of the live chat option. This normally costs a lot more from other apps, is not as fluid and does not have all the options that lucky orange has. Something worth being noted is that the number of customers you have will not be the same as Google analytics because of the way that things are tracked. But overall well well worth the price.
Media Rep & Analyst
Bikini Luxe - Designer Bikinis - Luxury Women's Fashion
Great app, great tech support.
Thanks Lucky Orange!
Everest Parts Supplies
Very useful for beginning companies to track customers throughout the country.
Allows for insights and live tracking.
The best app I use! It's the first thing I open when I am sitting at my desk. I have seen where customers are exiting, and can fix issues before people ask! It's the best.
this app is THE one you never knew you needed until you have it installed - and then you don't know how you lived without it.
within the first two minutes of using it, and looking at the recordings of my visitors - i could tell where they were confused, what made sense, and what didn't. seeing that was and is invaluable.
you won't regret it - the insights will lead you to a better business.
If you haven't heard of Lucky Orange or used it before you have no idea what you are missing out on. Forget all the extra bells and whistles they give you (which are amazing) the core process here is watching video recordings of what exactly your customers did on your website.
What did the customer type? What pages did they go to? Where did they pause? Where did they get confused? Why is there an unknown bug on a certain page you never noticed before that is the sole reason people are not converting?
These questions are all answered and more.
Imagine the first time someone told you about "screen sharing" and that you can share your screen with someone, it was mind blowing.
Well install Lucky Orange, listen for the doorbell sound when your visitors come, watch them live on your website, or go into the recordings and watch ANY visitor and exactly what happened on your website.
I promise you to be mind blown again and get addicted to it.
It's bringing the "security camera" + seemingly impossible analytics to your online store.
Lucky Orange simply rocked the whole app industry with this one.
Any store that wants to survive should front the $10 for this app, the data is simply too important to not have, it's invaluable.
Do you remember the first time you watched real-time Google Analytics? How that parade of lines across your screen almost became addictive? Well, imagine those same analytics with far more robust information, and then actual recordings of website visitors—mouse movements, clicks, pauses, everything. That's what you get with Lucky Orange.
LO gives you the most detailed information possible—whereas Google Analytics only shows you referring domains, LO shows actual pages, so you can see in an instant where each visitor is coming from. You can follow each visitor through your site in real time, or just click to see a sequential list of pages they've visited.
The $10/month would be the best $10 you'd ever spend in the app store, even if it was just the amazing user recordings and realtime analytics. But there's also a chat engine and a bunch of other goodies thrown in to boot. I really can't recommend this highly enough. My only caveat is that you have to set aside time to watch the recordings—they are so useful, so informative.....and so addictive.