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Extremely helpful in knowing where to focus on redesigning your website; no point in redesigning things people never see, and this is a great way to see where people stop, or continue.
Incredible tool - showed me surprising things that were getting in the way of customer purchases, giving me the chance to fix them. Highly recommend!
I read the description, read through the reviews (good and bad) and decided a trial wouldn't hurt. I ended up signing up as I thought $10 entry was very affordable. I hate how I sit here for hours watching people come and not buy anything. I have watched this app since I joined Shopify nine months ago. I'm glad to see it continue to grow and get to the point where I need it. I've started implemented things to help keep customers on my site. My only complaint as "live" must be delayed or I really have a lot of customers who show up and leave...
TL:DR - It works as advertised. I haven't tried chat. I do know that some of the referrals and ads are confusing/wrong, but it tells me facebook, bing, or google.
Jordan helped me a ton with LuckyOrange. He's went above and beyond to help me get the most out of the app.
These are words we love to hear! There’s nothing like seeing exactly what people are experiencing on your site to help you make improvements. Please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Bradley from Lucky Orange
Awesome app, awesome support. I'm using it on my both websites and it makes my life a lot easier!
I USED THIS UPP TO HELP ME I'TS ONE OF THE BEST APP IN SHOPIFY I CAN VIEW ALL ACTIVITY ON MY STORE LOVE IT
Thank you so much for this great review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.
Cheers - Jordan from Lucky Orange
I have been using this app for some time now. I must say this app deserves all the stars available. This app helps me understand my customers well by reviewing the post recorded sessions. I have tweaked a lot of things on my website to increase my conversion rate. Highly recommended app.
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team.
Cheers - Jordan from Lucky Orange
I would highly recommend this app to anyone looking to understand buyer behaviour. With recorded visitor sessions, you can see exactly what people are looking at on your website.
Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review and recommendation! We’re here if you have any questions.
Cheers - Jordan from Lucky Orange
I love the real time stats of this app.
This app is amazing for seeing exactly what customers are doing on my site. Probably would have given up completely, but this has given me faith that customers are spending a long time and are very engaged in my store. 7 days wasn't quite long enough for a free trial for me while I learnt to optimize and make sales, so I enquired via email and it was extended without hesitation. One of the most important apps I've installed!
We strive to make our customers walk away saying things like “this app is amazing” and “one of the most important apps I’ve ever installed!” It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Don’t hesitate to reach out should I or my team be able to assist you in any way. We’re always here to help, and thanks for the five-star review!
Cheers - Justin from Lucky Orange