Anmeldelser (1.340)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 86 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
17. december 2019

This is a really cool App. It helped us See the pain points our customers were having and fixing them. I'm surprised an app like this even exists.

Cuddling Clouds
Finland
3 dage bruger appen
Lucky Orange LLC svarede 17. december 2019

Learning the pain points your customers are having and being able to quickly address them is invaluable. Thanks to great customers like you we do exist and are happy to help continue to drive your business forward!

Cheers- Justin from Lucky Orange

28. juni 2023

I've only used it for a few days and already I'm mad at myself for not installing sooner. Great data so far and I'm excited to learn what more it can do. Super easy and quick to install.

A to Z Adventure Gear
USA
3 dage bruger appen
Lucky Orange LLC svarede 30. juni 2023

We're glad to hear that you're already experiencing the benefits of using Lucky Orange, even within just a few days of installation! It's great to know that you're finding the data valuable and that the tool is easy and quick to install. We're excited to continue supporting you and helping you explore the full potential of Lucky Orange. If you have any questions or need assistance along the way, our team is here to help. Thank you for choosing us, and we look forward to assisting you further.

Cheers - Emilia from Lucky Orange

24. februar 2018

This app has helped me have a better chance at understanding what is going on when people view my store. I highly recommend this app especially if you're not sure what people are viewing or how they are utilizing your page for shopping. This is in my top 5 apps for usage on Shopify.

Jennz Boutique
USA
3 dage bruger appen
21. marts 2023

Emilia really helped me understand the functions of this powerful tool that allows me to understand how people are interacting with my site. I signed up because of a lot of buyers intent with minimal purchases. Even as I've resolved these issues, keeping my pulse to the user's experience is crucial to maximizing conversions.

Forever in a Gift
USA
3 dage bruger appen
Lucky Orange LLC svarede 23. marts 2023

These are words we love to hear! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for your review! Please let us know if you need anything!

Cheers - Emilia from Lucky Orange

7. februar 2020

Ottima app, di facile comprensione, installazione veloce. Assistenza disponibile, app permette vedere le visite ricevute in modo dettagliato. Grazie mille

BassiniBoutique.it
Italien
3 dage bruger appen
Lucky Orange LLC svarede 7. februar 2020

Grazie!

Saluti- Justin from Lucky Orange

11. maj 2022

Useless - don't waste your time with this. I have had a fair few problems and the support team never replies to emails, messages, or tweets I've sent them. Maybe they will reply to this!

The Active Kollection
Storbritannien
2 måneder bruger appen
Lucky Orange LLC svarede 16. maj 2022

We take pride in our technology and customer support, and you are no exception. As I mentioned in my emails to you regarding this issue, our team is working hard on a resolution. We look forward to continuing the conversations as we work to get your issue resolved.

Best Regards - Bradley, Senior Director Client Services at Lucky Orange

14. marts 2022

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PICOLUNA
Israel
3 dage bruger appen
Lucky Orange LLC svarede 14. marts 2022

Thanks for taking the time to leave a review. We hope this means you’ve been able to dive right into the insights and find ways to improve your website. Don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Jordan D. from Lucky Orange

28. januar 2023

Hi,

Faced problems installing it.
When installed this does not work well. Heatmap does not show up.

Waiting now for 10 days after my third ticket asking for support. Their answer is as follow:

Ceri replied Jan 18, 2:31pm
Hi there,

This is C***, developer at Lucky Orange.

I apologize you are running into issues with our software. I am reaching out to let you know we have been brought up to speed on this ticket and will be in touch as soon as possible with more information. We appreciate your patience and have a great day!

Thanks,
C***

Very poor support, waist of time and money.

islamitischekleding.nl
Holland (Nederlandene)
Cirka 2 måneder bruger appen
Lucky Orange LLC svarede 30. januar 2023

Thank you for your feedback. We apologize for the time it’s taking to resolve this issue. I’m glad you and I were able to connect and I’ll continue to provide you with updates as we work toward a resolution.

Regards - Bradley, Director of Client Services, Lucky Orange

Redigeret 26. maj 2019

app service is really good. The app is really fantastic i would recommend this for every one. the customer support is awesome.

PenguienPie
Indien
2 dage bruger appen
Lucky Orange LLC svarede 24. maj 2019

Hey! Thank you for the feedback. We have reviewed your account and noticed that you may have signed up for Lucky Orange outside of the Shopify App store which prevented the Lucky Orange tracking code from being placed automatically. We should be able to help resolve this right away so please reach out to us at support@luckyorange.com at your earliest convenience. Looking forward to connecting soon!

15. december 2020

It's really a must have for an e-commerce store! Very useful to understand the customer behavior and can help if you have any problem on your website that you can't see. I 100% recommend it ! The only thing i have to say is in my opinion the interface of the application could be better but still a really great app!

HiGlowy
Frankrig
Cirka 2 måneder bruger appen
Lucky Orange LLC svarede 23. december 2020

“Must-have for an e-commerce store” is a phrase we love to hear from our customers. Thank you for your review and recommendation. We would love to earn your five-star review, so please reach out if there is anything you need! Happy tracking!

Cheers - Jordan from Lucky Orange